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Java Update Problem


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#1 jpm1363

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Posted 05 June 2008 - 07:15 PM

Hello,

I am hoping somebody out there can help. I am running JRE 1.6-03. Whenever I try to update to the latest version I get the message"Installation of update to the java platform was not completed". I am running Windows XP Sp3. Also running AD Aware, Spybot, Spyware Blaster, Windows Defender, all of which are updated regularly

Any ideas?

thanks,

Jim

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#2 nigglesnush85

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Posted 05 June 2008 - 07:27 PM

Hello,

How are you instaling java? are you using a file from http://java.sun.com/javase/downloads/index.jsp or are you using java's own update manager?
Regards,

Alan.

#3 jpm1363

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Posted 05 June 2008 - 07:34 PM

Alan,

I think I have tried every option possible........

#4 Budapest

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Posted 05 June 2008 - 11:04 PM

Are you installing in an account with Admin rights?

Have a look in the Event Viewer for any errors at the time when you try to install Java.

To open the Event Viewer go to Start > Control Panel > Administrative Tools > Event Viewer. Alternately, go to Start > Run and type in "eventvwr.msc" (without the quotes) and press Enter.

Check in all the categories.

If you find an error that occurred at the time right-click on it and select properties. Copy the information in the window and post it back here. This will help us diagnose your problem.

How To Use the Event Viewer
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 jpm1363

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Posted 06 June 2008 - 06:39 AM

I did not notice anything in the event manager at the time I tried my update




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