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Monitor Frequency Out Of Range Error?

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#1 I Need A Xanax

I Need A Xanax

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Posted 05 June 2008 - 01:48 PM

I was attempting to remove some malware on my computer in 'safe' mode.

Unfortunately, for some reason my computer won't boot in 'safe' mode using F8 (I get line after line of code I don't understand and then it stops), so I go in and set it up in the settings to boot in 'safeboot' mode. Everything seems to be booting fine, the Windows symbol comes up...and then...my monitor says "Frequency Out Of Range". Apparently, my monitor settings are too high on my computer. Of course, now I can ONLY boot in 'safe' mode and can't get past the "Frequency Out Of Range" message on my monitor. It's Plug N Play, so I assume that I'll just unplug, reboot and re-plug (believing it will reset the monitor settings), thus, allowing it to play to it's heart's content. Nope. I plug in another monitor. Same thing.

Is there any way to change the monitor settings in the computer so that I can actually boot up normally? Thank you.

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#2 Orange Blossom

Orange Blossom

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Posted 05 June 2008 - 02:53 PM

Hello I Need A Xanax and welcome to BC :thumbsup:

I'm afraid I have no Xanax. However, I believe the issue you have brought up here is related to your infection. I have pasted the information from your post above into your HiJack This topic here: http://www.bleepingcomputer.com/forums/t/150653/for-all-that-is-holy-please-help/

Because you have an active topic in the HiJack This forum, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Now, I hope this won't in fact drive you into that padded cell you mentioned, but it may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours so please be patient. They are volunteers who will help you out as soon as possible. Please DO NOT make another reply to your HiJack This topic until a HiJack This Team member has responded. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. Good luck with your log. If you are still experiencing this issue after your log has been declared clean in the HiJack This forum, please send a Private Message to a moderator to reopen this thread.

Orange Blossom :huh:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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