Posted 05 June 2008 - 10:58 AM
Hi, so I recently downloaded an item which sadly installed the ctfmona.exe virus onto my laptop computer. The virus has progressed far enough so that I am unable to open my internet browser or virus protection software. In the beginning my software(symantec) would recognize the virus and ask me to delete it. However, this didn't seem to work and the computer would crash with the typical blue screen that says fault in non faulted data or something to that affect. It takes a long time (15 minutes) to start and load up the computer. I am unable to open the internet to try to run other antivirus software and as soon as I try to run symantec the computer crashes. This occurs in any mode, including safe mode. Is there any hope for deleting this virus and salvaging my computer?