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7 replies to this topic

#1 computerworld

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Posted 04 June 2008 - 06:04 PM

I DON'T KNOW WHY I CAN'T GET INTO OR OPEN ANY OTHER BROWSER EXCEPT YAHOO, THERE IS AN
ERROR MESSAGE, CAN NOT FIND THE NULL FOLDER OR MISSING, CAN SOMEONE HELP OR KNOW WHAT IS WRONG.
THANK YOU

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#2 nigglesnush85

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Posted 04 June 2008 - 06:51 PM

Hello,

Do you have internet explorer or firefox installed on the system?
Regards,

Alan.

#3 computerworld

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Posted 04 June 2008 - 07:46 PM

YES I DO. I HAVE INTERNET EXPLORER AND FIREFOX , I CAN ACCESS YAHOO THROUGH EXPLORER ,NOTHING ELSE WILL OPEN WITH FIREFOX I CAN NOT ACCESS NO WEB SITES AT ALL. THANK YOU FOR YOUR HELP

#4 nigglesnush85

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Posted 05 June 2008 - 04:23 AM

Are you using any proxy services? Also, what security products are you using?

I ask because if you are using a proxy it might be interfering with your conection, and the reason I ask about security products is the problem could be malware related.
Regards,

Alan.

#5 computerworld

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Posted 05 June 2008 - 01:46 PM

AM NOT USING ANY PROXY, I WAS THINKING THE SAME THING, MAYBE IT IS A MALWARE OR TROJAN
BUT NOT QUITE SURE. TTHE LAST TIME THIS HAPPENED I CHANGE THE BROWSER TO FIREFOX AND IT TOOK CARE OF IT,
BUT FOR SOME REASON FIREFOX IS NOT WORKING AT ALL NOW, IT SAID SOMETHING ABOUT ,CANT FIND A NULL FIE OR
FOLDER. THANK YOU FOR YOUR HELP.

Edited by computerworld, 05 June 2008 - 02:00 PM.


#6 nigglesnush85

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Posted 05 June 2008 - 02:42 PM

Have you tried re instaling firefox? this will repair the instalation.
Regards,

Alan.

#7 computerworld

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Posted 05 June 2008 - 04:30 PM

YES I TRIED REINSTALLING FIREFOX BUT IT WAS COMING UP WITH SOME KIND OF CAN NOT FIND OR A MISSING NULL FILE. SO WHAT DO YOU THINK WOULD BE THE BEST SOLUTION FIR SOLVING A PROBLEM LIKE THIS

#8 nigglesnush85

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Posted 05 June 2008 - 05:10 PM

The problem could be many things, more information is needed. Could you provide a print screen of the error? and also look in the event viewer located in the control panel under administrative tools for errors or any warnings.
Regards,

Alan.




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