This morning while I was power cycling my modem & router in an attempt to restore a lost internet connection, I had a strange thing happen. While I was shutting down the computer, the process hung at the point where the message "Windows is shutting down..." was displayed on the screen. My computer has been sitting there with that message displayed for approximately 45 minutes without shutting down. The mouse cursor is still visible and responsive, but there's nothing to click on to abort the process or retry, etc.. To my knowledge, it's never taken the computer in question more than 2 minutes to shut down after the message "Windows is shutting down..." displays.
What could be causing this problem, and how do I fix it? Is it safe for me to shut my computer down manually in its present state?
I'm using WinXP SP2.
Thanks a lot!
Edited by Damaru, 03 June 2008 - 03:04 PM.