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Installer Failed


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14 replies to this topic

#1 imi

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Posted 03 June 2008 - 01:34 PM

Hi

My machine has an installation that is activated every time the system boots. It Hogs about 70-80% CPU utilisation and doesn't seem to clear even if left for some time.

Since I haven't installed any application recently except the normal MS patches I have no Idea what has caused it. Once the task has been terminated in task manager it doesn't come back until the next boot.

Any Ideas how to stop this process?

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#2 JPeterman

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Posted 03 June 2008 - 01:40 PM

Not sure if I completely understand your question/problem, but here is a link which may help: http://support.microsoft.com/kb/290301

#3 garmanma

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Posted 03 June 2008 - 01:46 PM

Would you care to tell us what the process is?
Mark
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why won't my laptop work?

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#4 imi

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Posted 03 June 2008 - 01:52 PM

Not sure if I completely understand your question/problem, but here is a link which may help: http://support.microsoft.com/kb/290301


Doesn't really help this utility shows only installtions that are registered.

In my case an installation is shown in the task manager every time the system reboots but doesn't show what the proces is just that an installation is under way.

#5 imi

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Posted 03 June 2008 - 01:54 PM

Would you care to tell us what the process is?


Task-manager makes no reference to it's nature so I'm not sure what is supposed to be installing

#6 garmanma

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Posted 03 June 2008 - 02:02 PM

Try downloading Process Explorer It's a little more in depth than Task Manager. It should show something
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#7 imi

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Posted 03 June 2008 - 02:09 PM

Try downloading Process Explorer It's a little more in depth than Task Manager. It should show something


I have downloaded and install it. Will reboot and see what happens.

Thanks for the help

#8 imi

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Posted 03 June 2008 - 02:24 PM

Try downloading Process Explorer It's a little more in depth than Task Manager. It should show something


I have downloaded and install it. Will reboot and see what happens.

Thanks for the help


This process is not shown in the process explorer but is shown in task-manager as the upload image shows

Attached Files



#9 hamluis

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Posted 03 June 2008 - 04:18 PM

I would kill the process in Task Manager, then run chkdsk /r...and check the system thoroughly for malware after that.

Have anything on auto update?

Louis

Edited by hamluis, 03 June 2008 - 04:19 PM.


#10 imi

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Posted 03 June 2008 - 04:52 PM

I would kill the process in Task Manager, then run chkdsk /r...and check the system thoroughly for malware after that.

Have anything on auto update?

Louis



No change -

#11 dannyboy 950

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Posted 03 June 2008 - 05:42 PM

Have you tried sfc scannow from the command line?

#12 imi

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Posted 04 June 2008 - 05:41 PM

Have you tried sfc scannow from the command line?


Nope but will give it go, Thanks for ideas

#13 nigglesnush85

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Posted 05 June 2008 - 05:53 AM

Hello,

Could you open the registry editor by opening run in the start menu and typing regedit
Once it opens, please do not delete or move anything as it could damage the system. I just want to look at an entry.

Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations

Does the pendingfilerenameoperations key exist? if it does, can you give the location of the file listed under the data column?
Regards,

Alan.

#14 imi

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Posted 14 June 2008 - 08:29 AM

Hello,

Could you open the registry editor by opening run in the start menu and typing regedit
Once it opens, please do not delete or move anything as it could damage the system. I just want to look at an entry.

Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations

Does the pendingfilerenameoperations key exist? if it does, can you give the location of the file listed under the data column?

Thanks for the suggestions but I was advised to download an application from microsoft called autoruns and it identified the rouge installation and I was able to delete it quite easily.

Thanks to you all who helped. :thumbsup:

#15 hamluis

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Posted 14 June 2008 - 09:28 AM

Feedback appreciated, happy computing :thumbsup:.

Autorun entries are not installer issues, which is what I believe most of us were keying on.

Louis




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