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i need help


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2 replies to this topic

#1 crazytitch

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Posted 04 April 2005 - 12:18 PM

hi, i know vitrully nothin about computers and my pc is messed up. i tried installing norton antivirus and it said something was attacking it which made th installation fail, it wont let me see the microsoft updates page and i cant even download servic pack 2 which someone has told me i need.

Can ne1 help??

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#2 yano

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    I can see what you post!


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Posted 04 April 2005 - 12:51 PM

First I would advise you to goto the link in my sig "name" spybot search and destroy. Download, Install, Update, and run a scan with spybot and ad-aware, and spysweeper. After doing that download hijackthis extract it to a folder "C:\hjt\" and then execute the file and run a scan (dpn't fix anything) then post back results here in the "hijackthis" forum.

#3 Enthusiast

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Posted 04 April 2005 - 03:02 PM

Assuming that you are using either Win 2000 or XP go to the TrendMicro website for an online virus scan. Let it fix what it finds. Then repeat the process with the other two scans making sure to update them before you use them (follow their directions on their websites)

If you are using XP shut off system restore before doing the scans.

Panda Activescan (IE only)
http://www.pandasoftware.com/activescan/co...n_principal.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx


Then install, setup, update and use the Microsoft Anti-Malware Beta
http://www.microsoft.com/athome/security/s...re/default.mspx


Let us know what happens.




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