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Some Keyboard Keys Don't Work


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#1 jennifersue

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Posted 02 June 2008 - 08:05 PM

Hi,

Last night a small cup of water got spilled near my computer. Only a few drops got down into the keyboard. The system is compleatly fine (I am on it right now). My problem is that 85% of the keys do not work. All of the number keys and the function keys WORK but not the rest. I removed the key covers and cleaned out the water droplets and also used some air duster to get out any other debris. They still do not work. I also checked the drivers and it said that the keyboard is working properly.

I am using an external keyboard pluged into the USB for the time being but i would really like to know what exactly the water damaged. Are there fuses in the keyboard that could have shorted? Who should I take it to? What do you think it would cost to fix an issue like this? Is there anything I can do to fix it myself?

Please advise!

Many Thanks.
Jenny

Edited by jennifersue, 02 June 2008 - 08:08 PM.


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#2 nigglesnush85

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Posted 03 June 2008 - 08:50 AM

Hello Jenny and welcome,

Am I correct in saying that you are using a laptop? If so, do you know the make and model number?
Regards,

Alan.

#3 jennifersue

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Posted 03 June 2008 - 09:19 AM

Yes it is a laptop Dell Latitude D620

#4 nigglesnush85

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Posted 03 June 2008 - 09:40 AM

It does sound like the connection may have come loose, There is no way to tell without taking the keyboard out of the laptop and re connecting it. It is a straight forward task, but would most certainly void the warranty.

If the keyboard is broken then a replacement may be required.
Regards,

Alan.

#5 dc3

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Posted 03 June 2008 - 11:06 AM

If the keyboard was working prior to the spill then I would presume that the problem stems from the wet keyboard. I would unplug it and and let it dry for the day, and hope that no water seeped through to other components inside. I would remove all power sources, battery and adapter.

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