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Explorer.exe File Keeps Rebooting? No Taskbar/desktop


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#1 Nietzsche

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Posted 02 June 2008 - 06:34 PM

Well I am using Windows XP, firstly.

The problem I have is that shortly after startup, the desktop and taskbar dissapear and all I see is the background. I can call up the task manager to open files and programs and such and most work.
The thing I noticed was that under the "Processes" tab, there is missing the 'explorer.exe.' process, and when i type 'explorer.exe' into the New Task option, things return to normal, that is, the desktop and taskbar are visible and 'explorer.exe' is in the processes, but a few seconds later or when I open My documents or something, the problem returns quickly [all i see is the background, and the My Documents folder will close]

The only steps I have taken are just running Spysweepers and Pc-Cilin, though nothing beyond the usual cookies was found.
I'm not sure what else is neccesse to do.

Well I really have no idea what to do or what info more to provide, but if anything more can be tolled or done, please help me. Thank you.

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#2 usasma

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Posted 03 June 2008 - 06:06 AM

It sounds like you're infected and the malware has corrupted your current protection. I'm going to move this topic over to the Am I Infected forum. While waiting for a reply there, try a couple of these free, online scanners to see if anything has slipped by your protection:
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://housecall.trendmicro.com
http://www.pandasecurity.com/homeusers/solutions/activescan/
http://www.kaspersky.com/virusscanner Scan Only - no removal
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://us.mcafee.com/root/mfs/default.asp
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

<links compiled on 02/14/2008>
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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