Posted 02 June 2008 - 12:26 PM
Once again a computer in my family has a problem and once again the problem solving has been palmed off on me!
Here's what's happened...
Windows Vista Laptp, worked fine yesterday. Today it says it has no internet connection through it's built in wireless.
After a few goes at trying to get it working we give in, and restore the system to two days ago.
The intenet connection is back! Yay - but Avira AntiVir won't update, scan (It comes up with the message 'The specific modules cannot be loaded) and the AntiVir Guard has been deactivated and it now doesn't give an option to reactive all it says is 'services' and 'help'.
So I went off and tried Windows Security Centre, everything is happily green except for Malware Protection, which is RED. When you try to 'Turn on now' it does nothing, the laptop just sits there looking back at you.
I ran spybot and it kicked up 3 cookies trackers but nothing unusual. I tried HijackThis, it brings up a log but I don't know what it means.
Something is going on but I don't know what.
Is this something you guys could help me with.
Thanks in advance.