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Pop-ups That Won't Stop!


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#1 spar

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Posted 02 June 2008 - 11:30 AM

I use Mozilla Firefox as my browser, and while on Mozilla I constantly get pop-ups from internet explorer. I have ran all the spy-ware programs and avast but nothing is working. I also ran Hijack and this is the log I got. Any help would be greatly appreciated!!

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#2 OldTimer

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Posted 02 June 2008 - 11:59 PM

Hello spar and welcome to BC. Let's see what we can find. Please follow the steps below in order:

Before running a new scan let's clean out the temporary folders.

Download ATF Cleaner to your Desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Click Select All found at the bottom of the list.
  • Click the Empty Selected button.
If you use Firefox browser, do this also:
  • Click Firefox at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser, do this also:
  • Click Opera at the top and choose Select All from the list.
  • Close ALL Internet browsers (very important).
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

Now download OTScanIt.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanIt folder and double-click on OTScanIt.exe to start the program (if you are running on Vista then right-click the program and choose Run as Administrator).
  • In the Drivers section click on Non-Microsoft.
  • Under Additional Scans click the checkboxes in front of the following items to select them:
    • Reg - BotCheck
      File - Additional Folder Scans
  • Do not change any other settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
  • Save the file to your desktop or other location where you can find it back.
Use the Add Reply button and attach the file in your next post (do not try to copy/paste it into the post).

Cheers.

OT
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#3 spar

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Posted 06 June 2008 - 12:32 PM

I did everything you asked. Hope this helps in solving my problem.

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#4 OldTimer

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Posted 06 June 2008 - 12:51 PM

Hi spar. Let's see what we can do. Follow the steps below in order:

Step #1

Please download The Avenger by Swandog46 to your Desktop.
  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop
Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Drivers to delete:
kbdhidd
odojjdcl
Files to delete:
%systemroot%\system32\drivers\ffbkuyld.dat
%systemroot%\system32\drivers\kbdhidd.sys
%systemroot%\system32\nvinstn.dll
c:\documents and settings\all users\application data\microsoft\network\downloader\qmgr0.dat
c:\documents and settings\all users\application data\microsoft\network\downloader\qmgr1.dat

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

Now, start The Avenger program by clicking on its icon on your desktop.
  • Click in the window labeled Input Scrupt Here and paste the text copied to the clipboard into it by pressing (Ctrl+V).
  • Click the Execute button
  • Answer "Yes" twice when prompted.
The Avenger will automatically do the following:
  • It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avengerís actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
Step #2

Start OTScanIt. Copy/Paste the information in the codebox below into the pane where it says "Paste fix here" and then click the Run Fix button.

[Kill Explorer]
[Unregister Dlls]
[Driver Services - Non-Microsoft Only]
YY -> (kbdhidd) kbdhidd [Kernel | System | Running] -> %SystemRoot%\System32\drivers\kbdhidd.sys
YY -> (odojjdcl) odojjdcl [Kernel | Boot | Running] -> %SystemRoot%\system32\drivers\ffbkuyld.dat
[Registry - Non-Microsoft Only]
< Run [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> MSI Configuration -> [msiconf.exe]
< Internet Explorer Settings [HKEY_LOCAL_MACHINE\] > -> 
YN -> HKEY_LOCAL_MACHINE\: Main\\Default_Search_URL -> http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com
YN -> HKEY_LOCAL_MACHINE\: Main\\Search Bar -> http://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
YN -> HKEY_LOCAL_MACHINE\: Main\\Search Page -> http://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
< Internet Explorer Settings [HKEY_CURRENT_USER\] > -> 
YN -> HKEY_CURRENT_USER\: Main\\Search Bar -> http://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
YN -> HKEY_CURRENT_USER\: Main\\Search Page -> http://red.clientapps.yahoo.com/customize/ie/defaults/sp/sbcydsl/*http://www.yahoo.com
YN -> HKEY_CURRENT_USER\: SearchURL\\ -> http://red.clientapps.yahoo.com/customize/ie/defaults/su/sbcydsl/*http://www.yahoo.com[yaho]
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YY -> {7150863A-3A60-4517-857F-B107499439FB} [HKEY_LOCAL_MACHINE] -> %SystemRoot%\system32\nvinstn.dll [Reg Error: Value  does not exist or could not be read.]
YN -> {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} [HKEY_LOCAL_MACHINE] -> Reg Error: Value  does not exist or could not be read. [EpsonToolBandKicker Class]
< Internet Explorer Bars [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\
YN -> {4528BBE0-4E08-11D5-AD55-00010333D0AD} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
< Internet Explorer Bars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\
YN -> {32683183-48a0-441b-a342-7c2a440a9478} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> {4528BBE0-4E08-11D5-AD55-00010333D0AD} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> {FF6B2FD5-093C-4D4F-BB98-5641130A9DE6} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
< Internet Explorer ToolBars [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar
YN -> {EE5D279F-081B-4404-994D-C6B60AAEBA6D} [HKEY_LOCAL_MACHINE] -> Reg Error: Value  does not exist or could not be read. [EPSON Web-To-Page]
< Internet Explorer ToolBars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\
YN -> ShellBrowser\\{B195B3B3-8A05-11D3-97A4-0004ACA6948E} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> WebBrowser\\{4982D40A-C53B-4615-B15B-B5B5E98D167C} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> WebBrowser\\{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> WebBrowser\\{B195B3B3-8A05-11D3-97A4-0004ACA6948E} [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> WebBrowser\\{EE5D279F-081B-4404-994D-C6B60AAEBA6D} [HKEY_LOCAL_MACHINE] -> Reg Error: Value  does not exist or could not be read. [EPSON Web-To-Page]
< Internet Explorer Extensions [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping: [HKEY_LOCAL_MACHINE] -> Reg Error: Key does not exist or could not be opened. []
< Internet Explorer Extensions [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\{00000000-CB06-433A-9302-77436F840932} [HKEY_LOCAL_MACHINE] -> [Reg Error: Key does not exist or could not be opened.]
YN -> CmdMapping\\{4982D40A-C53B-4615-B15B-B5B5E98D167C} [HKEY_LOCAL_MACHINE] -> [Reg Error: Key does not exist or could not be opened.]
YN -> CmdMapping\\{A70DD885-5FCE-44af-8AA1-FC07FFE8CE21} [HKEY_LOCAL_MACHINE] -> [Reg Error: Key does not exist or could not be opened.]
YN -> CmdMapping\\{D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} [HKEY_LOCAL_MACHINE] -> [Reg Error: Key does not exist or could not be opened.]
< Internet Explorer Menu Extensions [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\
YN -> &AOL Toolbar search -> %ProgramFiles%\AOL Toolbar\toolbar.dll
< Internet Explorer Plugins [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Plugins\
YN -> Extension\.PDF -> %ProgramFiles%\Internet Explorer\PLUGINS\nppdf32.dll [Adobe Acrobat]
YN -> Extension\.spop -> %ProgramFiles%\Internet Explorer\Plugins\NPDocBox.dll []
< Downloaded Program Files > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\
YN -> {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB}[HKEY_LOCAL_MACHINE] -> http://imgfarm.com/images/nocache/funwebproducts/SmileyCentralInitialSetup1.0.0.5.cab[Reg Error: Key does not exist or could not be opened.]
[Registry - Additional Scans - Non-Microsoft Only]
< BotCheck > -> 
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Yahoo!\Messenger\YPager.exe -> %ProgramFiles%\Yahoo!\Messenger\YPager.exe [C:\Program Files\Yahoo!\Messenger\YPager.exe:*:Enabled:Yahoo! Messenger]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\MSN Messenger\msnmsgr.exe -> %ProgramFiles%\MSN Messenger\msnmsgr.exe [C:\Program Files\MSN Messenger\msnmsgr.exe:*:Enabled:Messenger]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Common Files\AOL\ACS\AOLDial.exe -> %CommonProgramFiles%\AOL\ACS\AOLDial.exe [C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe -> %CommonProgramFiles%\AOL\ACS\AOLacsd.exe [C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\America Online 9.0\waol.exe -> %ProgramFiles%\America Online 9.0\waol.exe [C:\Program Files\America Online 9.0\waol.exe:*:Enabled:AOL]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe -> %CommonProgramFiles%\AOL\TopSpeed\2.0\aoltsmon.exe [C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe:*:Enabled:AOLTsMon]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe -> %CommonProgramFiles%\AOL\TopSpeed\2.0\aoltpspd.exe [C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe:*:Enabled:AOLTopSpeed]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Common Files\AOL\1172957110\EE\AOLServiceHost.exe -> %CommonProgramFiles%\AOL\1172957110\EE\AOLServiceHost.exe [C:\Program Files\Common Files\AOL\1172957110\EE\AOLServiceHost.exe:*:Enabled:AOL]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Common Files\AOL\System Information\sinf.exe -> %CommonProgramFiles%\AOL\System Information\sinf.exe [C:\Program Files\Common Files\AOL\System Information\sinf.exe:*:Enabled:AOL]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Common Files\AOL\AOL Spyware Protection\AOLSP Scheduler.exe -> %CommonProgramFiles%\AOL\AOL Spyware Protection\AOLSP Scheduler.exe [C:\Program Files\Common Files\AOL\AOL Spyware Protection\AOLSP Scheduler.exe:*:Enabled:AOL]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Common Files\AOL\AOL Spyware Protection\asp.exe -> %CommonProgramFiles%\AOL\AOL Spyware Protection\asp.exe [C:\Program Files\Common Files\AOL\AOL Spyware Protection\asp.exe:*:Enabled:AOL]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Common Files\AolCoach\en_en\player\AOLNySEV.exe -> %CommonProgramFiles%\AolCoach\en_en\player\AOLNySEV.exe [C:\Program Files\Common Files\AolCoach\en_en\player\AOLNySEV.exe:*:Enabled:AOL]
YN -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\BitComet\BitComet.exe -> %ProgramFiles%\BitComet\BitComet.exe [C:\Program Files\BitComet\BitComet.exe:*:Enabled:BitComet - a BitTorrent Client]
[Files/Folders - Modified Within 30 days]
NY -> qmgr0.dat -> C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
NY -> qmgr1.dat -> C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
NY -> 1 C:\WINDOWS\Temp\*.tmp files -> C:\WINDOWS\Temp\*.tmp
[Empty Temp Folders]
[Start Explorer]

The fix should only take a very short time. When the fix is completed a message box will popup either telling you that it is finished, or that a reboot is needed to complete the fix. If the fix is complete, click the Ok button and Notepad will open with a log of actions taken during the fix. Post that log back here in your next reply.
If a reboot is required, click the "Yes" button to reboot the machine. After the reboot, OTScanIt will finish moving any files that could not be moved during the fix and NotePad will open with the final results at that time. Post that log back here in your next reply.

Step #3

Now let's run an online virus scan. Both of these require Internet Explorer. Try F-Secure first. Sometimes it doesn't play nice with other system components so if it cannot complete then try the Kaspersky scan. You only need to complete one of the two.

Run the F-Secure Online Scanner

Note: This Scanner is for Internet Explorer Only!
  • Click on Online Services and then Online Scanner
  • Accept the License Agreement.
  • Once the ActiveX installs,Click Full System Scan
  • Once the download completes,the scan will begin automatically.
  • The scan will take some time to finish,so please be patient.
  • When the scan completes, click the Automatic cleaning (recommended) button.
  • Click the Show Report button and Copy&Paste the entire report in your next reply.
If the F-Secure scan did not work then try an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
      • Extended (if available otherwise Standard)
    • Scan Options:Scan Archives
      Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • The program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
  • Click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Step #4

Run a new OTScanIt scan with the following options

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanIt folder and double-click on OTScanIt.exe to start the program.
  • Just use the default settings.
  • Do not change any other settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it and close Notepad (save changes if necessary).
  • Close OTScanIt and locate the OTScanIt.txt file in the folder where OTScanIt.exe is located.
  • Attach that file back here in your next reply.
Step #5

Copy/paste the following back here in your next reply:
  • The Avenger report (c:\Avenger.txt)
  • The latest OTScanIt fix log (look in the OTScanIt folder for the MovedFiles folder. In that folder will be a file with a name in the form of mmddyyyy_hhmmss.log for month, day, year, hours, minutes, and seconds that the scan was run. )
  • The online virus scan report (whichever one you ran)
Attach the following back here in your next reply:
  • The new OTScanIt scan log
I will review the information when it comes back in.

Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#5 spar

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Posted 12 June 2008 - 12:26 PM

Ok I did everything you asked with no problems!! I also think the pop-ups are fixed since I have not had any in the past two days!!! Hope these reports help and thank you so much for all your help =)

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#6 OldTimer

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Posted 12 June 2008 - 01:25 PM

Hi spar. things look pretty good :thumbsup: But let's get rid of that AntiSpywareMaster folder. That is ickybad:

Start OTScanIt. Copy/Paste the information in the codebox below into the pane where it says "Paste fix here" and then click the Run Fix button.

[Extra Files]
C:\Program Files\AntiSpywareMaster\

The fix should only take a very short time. When the fix is completed either a message box will popup telling you that it is finished or you will be asked to reboot to finish the fix. If it is finished, click the Ok button and Notepad will open with a log of actions taken during the fix.

If a reboot is required, click the "Yes" button to reboot the machine. After the reboot, OTScanIt will finish moving any files that could not be moved during the fix and NotePad will open with the final results at that time.

Close Notepad and OTScanIt.

Now go ahead and run the system normally for a couple of days and then get back with me and let me know if there are any continuing issues. If everything is Ok at that time, then we have some final cleanup to do and you'll be good to go.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#7 spar

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Posted 13 June 2008 - 12:42 PM

Thanks so much!!! I'll let you know if I have any more problems but so far so good!




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