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Cd-rom Drive Refusing To Read Cds - What Could Be The Problem? Plz Help!


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#1 Pipps

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Posted 02 June 2008 - 10:45 AM

I have a laptop with a Sony CDRW-830E CD-ROM drive. The CD-ROM drive appears to not be working.

- The drive is displayed as d:/ as usual in My Computer; however
- The drive does not indicate the CD name when a CD is inserted
- The drive does not autorun a CD when inserted
- The drive does not allow exploring of a CD sub-directory - simply shows a blank folder
- When the BIOS first boot device is set to d:/, the message 'Not bootable CD-ROM' appears at startup

I have tried uninstalling and reinstalling the latest drivers for this CD-ROM drive, in Device Manager, but this has not improved the situation.

The CD-ROM has not exactly disappeared, but it is not working in any way.

How can I get my CD-ROM drive working again?

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#2 garmanma

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Posted 02 June 2008 - 04:53 PM

People have had luck with this application
http://www.dougknox.com/
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why won't my laptop work?

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#3 Pipps

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Posted 02 June 2008 - 07:03 PM

That application appears to be for a different problem to the one I've described.

- The drive is displayed as d:/ as usual in My Computer...


But thank you anyway.

#4 mckooter

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Posted 02 June 2008 - 09:41 PM

when you insert a cd does it spin up and sound like it is reading it or does it just completely ignore that youve just put a disc in (im looking for the physical sounds coming from the drive here)
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#5 Pipps

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Posted 03 June 2008 - 06:15 AM

Good question.

When I insert a CD, the drive spins up at an unusually high rate for no more than 3 seconds. Then it instantly stops spinning altogether.

Then there is no further activity and the CD is not regognised as even being in the drive. It would appear that the drive always thinks that the CD tray is empty.

What do you think?

#6 hamluis

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Posted 03 June 2008 - 10:46 AM

Sounds to me like your lens has some problems...have you tried cleaning it?

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#7 Pipps

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Posted 03 June 2008 - 04:27 PM

If drive won't read a normal CD-ROM, how would it be able to read a lense cleaning disc?

#8 garmanma

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Posted 03 June 2008 - 05:46 PM

If drive won't read a normal CD-ROM, how would it be able to read a lense cleaning disc?

It doesn't read that type of disk. The disk spins and the brushes come in contact with the lens
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#9 Pipps

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Posted 04 June 2008 - 04:54 AM

So why would a lense cleaning CD be any different, in this context?

#10 rigel

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Posted 04 June 2008 - 10:21 AM

The cleaning CD's job is to wipe away any dust / debris that may have accumilated on the "eye" or lens of your cd drive. Some may have a program loaded on the cleaning cd to autostart a program when it is complete.

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#11 Hortie

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Posted 05 November 2008 - 10:56 AM

I'm wondering if Pipps ever found a resolution to this problem.

I have exactly the same problem on my notebook. Symptoms are exactly as described. I can even eject a disk via Windows Explorer.

Any help is much appreciated.




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