After reinstalling Windows XP on
Manufacturer: Compaq 061
Model: ER97AA-ABA SR1803WM NA620 - I have no SOUND
Volumn Control would not launch - ERROR MSG: "There are no active mixer devices available. To install mixer devices, go to control Panel, click Printers and Other Hardware then click Add Hardware - I did that with no positive results.
Device Manager - Other Devices -has yellow question mark and black exclamation mark over PCI Driver and SM Bus Controller
I went to "device Manager" and updated both drivers - but drivers still would not install.
After rebooting computer - "new hardware" found for both devices - hardware wizard message: "Hardware for this device was not installed because the Wizard cannot find necessary software".
Add Hardware Wizard Error Msg: PCI Driver & SM Bus Controller - "The drivers for this device is not installed. (Code 28)"
I've exhausted all that I know to do and would greatly appreciate any assistance you can give to help resolve these problems.
Thank you kindly
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Edited by usasma, 02 June 2008 - 06:22 AM.
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