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Can't Get Administrator Access Vista 32bit


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#1 Minimcune

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Posted 02 June 2008 - 02:06 AM

Seems my computer is suffering from the infuriating wserving, perfmons trojan.

It has created a number of "internet access accounts" (administrator accounts) that are password protected. My own account has now been downgraded to a 'user account'. When attempting to change the account type to administrator, I press 'change account type' and the account remains unchanged; a standard user account.

To clear this trojan im going to need to install some new malware software I have a feeling...but at the moment, without administrator rights, its virtually impossible. (to do anything!) I can't even stop the wserving, perfmons, afinding processes in safemode without the correct privileges.

I have tried to create a new administrator account, but when I type in the new name for the account is says 'the specified account name is not valid, because account names cannot contain the following characters /\{}*.-' etc etc. The account name I chose was 'mini' which, clearly does not have any of those characters in it. Something is awfully wrong here...


I really hope someone can shine some light on this issue for me....


Cheers.
Mini.

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#2 DaChew

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Posted 02 June 2008 - 07:48 AM

You will need to wrestle control back from the malware, vista is usually more bulletproof than this, somehow you must have helped the infection in the door

http://www.bleepingcomputer.com/tutorials/repair-windows-with-windows-startup-repair/

http://www.bleepingcomputer.com/tutorials/system-restore-from-windows-vista-recovery-environment/

http://www.bleepingcomputer.com/tutorials/...c.title-10.html

vista has a lot of repair tools builtin
Chewy

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