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Can Only Boot To Safe Mode - Malware Problem


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5 replies to this topic

#1 ChrisYG

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Posted 01 June 2008 - 10:03 AM

I am running XP-sp2.

I can't boot to normal mode. BSOD, message eds with:

*** STOP: 0x0000008E (0xc0000005, oxE1917B95, 0xBACEF350, 0x00000000)

When booted to safe mode there is a system try pop-up with various messages and larg poos with sypware warnngs, all directed to window-privacy-protection.com

I have tried spybot search and destroy several times and smitfraud fix several time. Same problem.

Any assistance will be appreciated.

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#2 Guest_superbird_*

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Posted 01 June 2008 - 11:06 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

#3 ChrisYG

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Posted 01 June 2008 - 03:11 PM

I have to boot in safe mode. M-bam.setup will not run when I doulble click it.

#4 ChrisYG

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Posted 01 June 2008 - 03:15 PM

I renamed mbam-setup.exe to mbam-setup2.exe and it would then install. THe scan is running now.

#5 ruby1

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Posted 01 June 2008 - 05:42 PM

I renamed mbam-setup.exe to mbam-setup2.exe and it would then install. THe scan is running now.

if as you say , you can only boot into computer's SAFE mode, may one ask how you have managed to update the malawarebytes program from the internet?

to do this requires you to be in NORMAL mode and on line; also malawarebytes really needs to be run IN computers NORMAL mode


how ARE you running it and did you fully update it before you started the scan; if so how DID you update it?

I renamed mbam-setup.exe to mbam-setup2.exe


as I for one have never seen this exe changed to be able to install it may one ask who suggested this 'change'?

one hopes you are therefore NOT proceeding with an inappropriate tool or scanner

please advise :thumbsup:

#6 ChrisYG

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Posted 01 June 2008 - 06:08 PM

qoute: if as you say , you can only boot into computer's SAFE mode, may one ask how you have managed to update the malawarebytes program from the internet?

I downloaded from the manual link in superbird's instructions. Copied to a USB drive and and moved ot the infected computer. That is how I got malwarebytes to the infected computer in the first place.

Re: the renaming trick: I read on this site some malware blocked know repair programs from running; the rename trick was suggested.

I ended up running malware bytes three times. First Ltime alowwed normal startup, but other programs run previously then completed and interferred.

I reran twice. Normal boot now is fine.

Taskmanager still will not run.

THnak for your help.

************ FIRST LOG *************
Malwarebytes' Anti-Malware 1.14
Database version: 800

1:26:53 PM 6/1/2008
mbam-log-6-1-2008 (13-26-53).txt

Scan type: Quick Scan
Objects scanned: 45537
Time elapsed: 6 minute(s), 9 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 1
Registry Keys Infected: 12
Registry Values Infected: 4
Registry Data Items Infected: 2
Folders Infected: 5
Files Infected: 22

Memory Processes Infected:
C:\WINDOWS\system32\xwusuhzh.exe (Trojan.Agent) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\system32\khfFWoNe.dll (Trojan.Vundo) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5321e378-ffad-4999-8c62-03ca8155f0b3} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c7bbc1fa-e415-4926-9a47-9ab58d0b3bc8} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c7bbc1fa-e415-4926-9a47-9ab58d0b3bc8} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\khffwone (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\WR (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9c4229a3-0148-48fe-84d8-5ea199a6c9dd} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9c4229a3-0148-48fe-84d8-5ea199a6c9dd} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Lrsh (Adware.PurityScan) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{c7bbc1fa-e415-4926-9a47-9ab58d0b3bc8} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\2425acdf (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\BM27169f43 (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\xwusuhzh.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\jkklbrqp -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\Outerinfo (Adware.Outerinfo) -> Quarantined and deleted successfully.
C:\Program Files\Outerinfo\FF (Adware.Outerinfo) -> Quarantined and deleted successfully.
C:\Program Files\Outerinfo\FF\components (Adware.Outerinfo) -> Quarantined and deleted successfully.
C:\Program Files\webHancer (Adware.Webhancer) -> Quarantined and deleted successfully.
C:\Program Files\webHancer\Programs (Adware.Webhancer) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\?asks\notepad.exe (Adware.PurityScan) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\khfFWoNe.dll (Trojan.Vundo) -> Delete on reboot.
C:\Program Files\Outerinfo\FF\chrome.manifest (Adware.Outerinfo) -> Quarantined and deleted successfully.
C:\WINDOWS\explore.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\iexplorer.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\x.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\y.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\xxxvideo.hta (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\default.htm (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\svchost32.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\loader.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\internet.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\xwusuhzh.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\clbdll.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\scbruclp.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\dqobdfvp.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\000060.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\000090.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\pac.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\clbdriver.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\beep.sys (Fake.Beep.Sys) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\jkkLBrqp.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
************************************

*********** SECOND LOG ***********
Malwarebytes' Anti-Malware 1.14
Database version: 810

1:58:03 PM 6/1/2008
mbam-log-6-1-2008 (13-58-03).txt

Scan type: Quick Scan
Objects scanned: 47380
Time elapsed: 13 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 3
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\khfFWoNe.dll (Trojan.Vundo) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{c7bbc1fa-e415-4926-9a47-9ab58d0b3bc8} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c7bbc1fa-e415-4926-9a47-9ab58d0b3bc8} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\khffwone (Trojan.Vundo) -> Delete on reboot.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{c7bbc1fa-e415-4926-9a47-9ab58d0b3bc8} (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\khfFWoNe.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\clbinit.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
************************************

************ THIRD LOG ************
Malwarebytes' Anti-Malware 1.14
Database version: 810

3:10:53 PM 6/1/2008
mbam-log-6-1-2008 (15-10-53).txt

Scan type: Quick Scan
Objects scanned: 47312
Time elapsed: 10 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
************************************




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