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Downloaded The Wrong Thing...


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10 replies to this topic

#1 RockChalk6

RockChalk6

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Posted 31 May 2008 - 06:39 PM

Well, I'm usually pretty good at getting finding the right programs to get rid of Malware and Spyware, but I can't seem to shake this one off. I've already done a virus scan with Symantec and that's found some things that I've got rid of. I also have Spybot constantly running as well as Spyware Doctor. I've also ran Spyware Doctor and that's found and removed somethings as well. I still get some pop-ups while using Firefox.

I'll post my HiJack this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:38:33 PM, on 5/31/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\HP\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\My Computer\Desktop\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.76.71.88:80
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1140666412171
O17 - HKLM\System\CCS\Services\Tcpip\..\{EA24E17A-6741-4202-9DD8-6847126BD407}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MI1933~1\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,wbsys.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 12777 bytes





I've already got SmitFraud.

Any help would be apprecitated! Thanks!

BC AdBot (Login to Remove)

 


#2 pskelley

pskelley

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Posted 12 June 2008 - 02:46 PM

Welcome to Bleeping Computer, please be sure you have read and followed the
Preparation Guide For Use Before Posting A Hijackthis Log, Instructions for receiving help in cleaning your computer http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
All advice given is taken at your own risk.

I apologize for the wait, if your issues are not resolved, read the instructions posted above and then follow the directions below. If you no longer need help, I would appreciate a quick post letting me know so I can close your topic.

1) Delete this unsafe copy with no folder running from the Desktop.
C:\Documents and Settings\My Computer\Desktop\HijackThis.exe

2) Thanks to LonnyBJones and anyone else who helped with this fix.

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://download.bleepingcomputer.com/lonny/Fixwareout.exe

Save it to yourDesktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.
Once the desktop loads post the text that will open (report.txt)

3) And a new HJT log once Fixwareout has been run:
Download Trend Micro Hijack This™ to your Desktop
http://download.bleepingcomputer.com/hijac.../HJTInstall.exe
Doubleclick the HJTInstall.exe to start it.
By default it will install HijackThis in the Program Files\Trendmicro folder and create a desktop shortcut.
HijackThis will open after install. Press the Scan button below.
This will start the scan and open a log.
Copy and paste the contents of the log in your next reply using Add Reply.

Thanks
MS-MVP Windows Security 2007-08
Proud Member ASAP
UNITE Member 2006

#3 RockChalk6

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Posted 12 June 2008 - 06:22 PM

Username "My Computer" - 06/12/2008 18:04:23 [Fixwareout edited 9/01/2007]

~~~~~ Prerun check

Successfully flushed the DNS Resolver Cache.


System was rebooted successfully.

~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "system"=""
....
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion "cdxsc" Value deleted
HKCR\CLSID\{C24A0942-ADC5-4444-9010-E8B41DA945B6}\_h\4 Deleted.
....
~~~~~ Misc files.
....
~~~~~ Checking for older varients.
....

~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\\WINDOWS\\ehome\\ehtray.exe"
"SynTPEnh"="\"C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe\""
"igfxtray"="C:\\WINDOWS\\system32\\igfxtray.exe"
"igfxhkcmd"="C:\\WINDOWS\\system32\\hkcmd.exe"
"igfxpers"="C:\\WINDOWS\\system32\\igfxpers.exe"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.6.0_05\\bin\\jusched.exe\""
"IntelWireless"="\"C:\\Program Files\\Intel\\Wireless\\Bin\\ifrmewrk.exe\" /tf Intel PROSet/Wireless"
"SigmatelSysTrayApp"="stsystra.exe"
"DVDLauncher"="\"C:\\Program Files\\CyberLink\\PowerDVD\\DVDLauncher.exe\""
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"ISUSPM Startup"="\"C:\\PROGRA~1\\COMMON~1\\INSTAL~1\\UPDATE~1\\ISUSPM.exe\" -startup"
"ISUSScheduler"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\issch.exe\" -start"
"GrooveMonitor"="\"C:\\Program Files\\Microsoft Office\\Office12\\GrooveMonitor.exe\""
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"vptray"="C:\\PROGRA~1\\SYMANT~1\\VPTray.exe"
"NeroFilterCheck"="C:\\Program Files\\Common Files\\Ahead\\Lib\\NeroCheck.exe"
"Adobe Reader Speed Launcher"="\"C:\\Program Files\\Adobe\\Reader 8.0\\Reader\\Reader_sl.exe\""
"dscactivate"="\"C:\\Program Files\\Dell Support Center\\gs_agent\\custom\\dsca.exe\""
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\QTTask.exe\" -atboottime"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"DellSupportCenter"="\"C:\\Program Files\\Dell Support Center\\bin\\sprtcmd.exe\" /P DellSupportCenter"
"ISTray"="\"C:\\Program Files\\Spyware Doctor\\pctsTray.exe\""

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ModemOnHold"="C:\\Program Files\\NetWaiting\\netWaiting.exe"
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="\"C:\\Program Files\\Common Files\\Ahead\\Lib\\NMBgMonitor.exe\""
"DellSupport"="\"C:\\Program Files\\DellSupport\\DSAgnt.exe\" /startup"
"DellSupportCenter"="\"C:\\Program Files\\Dell Support Center\\bin\\sprtcmd.exe\" /P DellSupportCenter"
"SpybotSD TeaTimer"="C:\\Program Files\\Spybot - Search & Destroy\\TeaTimer.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it...
~~~~~ End report ~~~~~





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:20:13 PM, on 6/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Symantec AntiVirus\DoScan.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.76.71.88:80
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1140666412171
O17 - HKLM\System\CCS\Services\Tcpip\..\{EA24E17A-6741-4202-9DD8-6847126BD407}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MI1933~1\Office12\GR99D3~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 12428 bytes

#4 pskelley

pskelley

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  • Local time:12:11 PM

Posted 12 June 2008 - 07:42 PM

Thanks for returning your information, read and follow the directions carefully and in the numbered order.

1) We need first to disable TeaTimer that it doesn't interfere with fixes. You can re-enable it when you're clean again:
* Run Spybot-S&D in Advanced Mode.
* If it is not already set to do this Go to the Mode menu select "Advanced Mode"
* On the left hand side, Click on Tools
* Then click on the Resident Icon in the List
* Uncheck "Resident TeaTimer" and OK any prompts.
* Restart your computer.
(leave TT disabled until we finish)

2) Download ResetTeaTimer.bat to the Desktop
http://downloads.subratam.org/ResetTeaTimer.bat
Double click ResetTeaTimer.bat
to remove all entries set by TeaTimer (and preventing TeaTimer to restore them upon reactivation).

3) Spyware Doctor <<< turn off SD until you finish also, it may block the changes we must make.

4) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

5) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O17 - HKLM\System\CCS\Services\Tcpip\..\{EA24E17A-6741-4202-9DD8-6847126BD407}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222

Close all programs but HJT and all browser windows, then click on "Fix Checked"

6) Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Restart and post a new HJT log and tell me how the computer is running.

Thanks
MS-MVP Windows Security 2007-08
Proud Member ASAP
UNITE Member 2006

#5 RockChalk6

RockChalk6
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  • Local time:11:11 AM

Posted 12 June 2008 - 10:15 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:13:13 PM, on 6/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.76.71.88:80
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1140666412171
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MI1933~1\Office12\GR99D3~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 11609 bytes



I did another system scan with Spyware Doctor and it also found Trojan.Agent and got rid of it. Tell me if I need to do anything else or remove anything else.

Also, my Automatic Updates for Windows has been turned off and it won't let me turn them back on. I'm pretty sure it was due to the malware that was on my computer. Anyway I can restore that?

Edited by RockChalk6, 12 June 2008 - 10:33 PM.


#6 pskelley

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Posted 13 June 2008 - 04:44 AM

Thanks for returning your information and the feedback.

C:\Program Files\Java\jre1.6.0_05 <<< check your Java program for an update, see this:
http://forums.spybot.info/showpost.php?p=1...amp;postcount=2

Also, my Automatic Updates for Windows has been turned off and it won't let me turn them back on.

You get any message? Windows should be saying something about WU's being off? What exactly happens when you try to turn them on? It's possible the malware disabled the service. Take a look like this:

Click Start > Run and type services.msc
Scroll down to Automatic Updates and right click on it.
Click Properties and under Service Status click Start, then under Startup Type change it to Automatic. Apply and OK your way out. Then check to make sure it is running in the Security Center.

HJT looks clean, but let's look a little more, no program finds everything. Try this one first:

Download Malwarebytes' Anti-Malware to your desktop.
http://www.besttechie.net/tools/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
* Please post contents of that file in your next reply.

Let me know if that fixed your Automatic Updates.

Thanks...Phil
MS-MVP Windows Security 2007-08
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#7 RockChalk6

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Posted 13 June 2008 - 12:57 PM

Malwarebytes' Anti-Malware 1.17
Database version: 853

12:53:11 PM 6/13/2008
mbam-log-6-13-2008 (12-53-11).txt

Scan type: Full Scan (C:\|)
Objects scanned: 113058
Time elapsed: 58 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 3
Registry Keys Infected: 14
Registry Values Infected: 2
Registry Data Items Infected: 2
Folders Infected: 2
Files Infected: 33

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\cbXOFyWo.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\system32\jbfrtekq.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\system32\cbXNGyXP.dll (Trojan.Vundo) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c8e87d88-d9a5-433c-b7e8-6eafac119c3d} (Trojan.Vundo) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{c8e87d88-d9a5-433c-b7e8-6eafac119c3d} (Trojan.Vundo) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{be0ff150-c7fc-4e37-8f92-4e9af1389238} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{be0ff150-c7fc-4e37-8f92-4e9af1389238} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cbxngyxp (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{5568df17-1a23-432c-8d6d-2f3931b22a1d} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{cc06071d-7fb4-49d9-9c5b-47504179d0f5} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\6cb987f0 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{be0ff150-c7fc-4e37-8f92-4e9af1389238} (Trojan.Vundo) -> Delete on reboot.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\cbxofywo -> Delete on reboot.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\cbxofywo -> Delete on reboot.

Folders Infected:
C:\Documents and Settings\All Users\Application Data\Adsl Software Limited (Rogue.MalWarrior) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Adsl Software Limited\WinSpywareProtect (Rogue.MalWarrior) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\cbXOFyWo.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\oWyFOXbc.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\oWyFOXbc.ini2 (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\eyattlvb.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bvlttaye.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\fgpywsnl.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lnswypgf.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hxqboakd.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\dkaobqxh.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\iuaoycmo.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\omcyoaui.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\jbfrtekq.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\qketrfbj.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lrhbuchh.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hhcubhrl.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\omnuqpia.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\aipqunmo.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\oyblciru.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uriclbyo.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rakfpjfq.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\qfjpfkar.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\vqlmqeig.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\gieqmlqv.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\cbXNGyXP.dll (Trojan.Vundo) -> Delete on reboot.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP15\A0009100.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\eqkm.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\blackster.scr (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\clkcnt.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\pxgdslro.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\nldfmtapals.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\mdtgkswr.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\gnowmebk.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\gktxaspm.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.


Found 56 more files and got rid of them. The Automatic Updates still isn't working. I tried what you posted and that hasn't worked. What happens when I tried what you posted, it automatically switches back to Disabled once I click Apply. All that Windows is telling me is that Automatic Updates are turned off.

#8 pskelley

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Posted 13 June 2008 - 01:16 PM

Thanks for the feedback, I am not sure about the Automatic Updates issue, you can look here:
http://v4.windowsupdate.microsoft.com/troubleshoot/
You can also request help here:
http://support.microsoft.com/

Need more help?
Contact a support professional by e-mail, online chat, or telephone

.

MBAM removed a load of Vundo files which were hidden from HJT, and while it does a good job, I would like to check for anything left with this scan:

Run this online scan using Internet Explorer:
Kaspersky Online Scanner from http://www.kaspersky.com/virusscanner

Next Click on Launch Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

* The program will launch and then begin downloading the latest definition files:
* Once the files have been downloaded click on NEXT
* Now click on Scan Settings
* In the scan settings make that the following are selected:
* Scan using the following Anti-Virus database:
* Standard
* Scan Options:
* Scan Archives
* Scan Mail Bases
* Click OK
* Now under select a target to scan:
* Select My Computer
* This will program will start and scan your system.
* The scan will take a while so be patient and let it run.
* Once the scan is complete it will display if your system has been infected.
* Now click on the Save as Text button:
* Save the file to your desktop.

Then post it here.

Thanks
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Proud Member ASAP
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#9 RockChalk6

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Posted 13 June 2008 - 05:03 PM

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Friday, June 13, 2008
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, June 13, 2008 18:36:27
Records in database: 860715
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Files scanned: 69675
Threat name: 10
Infected objects: 19
Suspicious objects: 0
Duration of the scan: 01:59:08


File name / Threat name / Threats count
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1AD43015.dll Infected: not-virus:Hoax.Win32.Renos.dd 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\3AD4283A.exe Infected: Trojan-Downloader.Win32.Agent.uj 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\3B61359F.exe Infected: Trojan.Win32.Small.fb 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\46632E9A.exe Infected: not-a-virus:FraudTool.Win32.SpyDawn.a 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\515E6484.exe Infected: not-a-virus:FraudTool.Win32.SpyDawn.a 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\719C6FD0.dll Infected: not-virus:Hoax.Win32.Renos.cw 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\027C0001.VBN Infected: Exploit.Java.Gimsh.a 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A5C0000\4FFCDA49.VBN Infected: Exploit.Java.ByteVerify 2
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A5C0000\4FFCDA49.VBN Infected: Trojan-Downloader.Java.OpenConnection.aa 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A5C0001\4FFCE0A1.VBN Infected: Exploit.Java.ByteVerify 2
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A5C0001\4FFCE0A1.VBN Infected: Trojan-Downloader.Java.OpenConnection.aa 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A5C0002\4FFCE0EF.VBN Infected: Exploit.Java.ByteVerify 2
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A5C0002\4FFCE0EF.VBN Infected: Trojan-Downloader.Java.OpenConnection.aa 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0EE80000\4EFCDDFA.VBN Infected: Trojan.Win32.Agent.mtm 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0EE80001\4EFCE3E0.VBN Infected: not-a-virus:AdWare.Win32.Virtumonde.tgm 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0FC40000\4FF5E33B.VBN Infected: Trojan.Win32.Agent.mtm 1

The selected area was scanned.


Just an FYI, I did some research of my own about my Windows Update and I found some interesting stuff.

http://www.infoworld.com/article/07/05/10/...wnloader_1.html

Apparently Windows Background Intelligent Transfer Service (BITS), hackers have found a way to use this to sneak past firewalls and place trojans and other such things onto your computer. The trojan that they've connected with the problem that I have is this:

TrojanDownloader:Win32/Jowspry - This is the file that this process relys on already being on the computer in order for the above to take place. So Windows has recommended that you use Windows Live OneCare safety scanner to help clean this off the system. I'll try it out, but I first wanted to post the results of my scan from Kaspersky. I still got some stuff that I need to remove apparently.

#10 pskelley

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Posted 13 June 2008 - 05:25 PM

Everything you are showing is in quarantine, seem Symantec/Norton is quarantining in two places. Delete the contents of the files in red:

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\

Some good information for you:
http://users.telenet.be/bluepatchy/miekiem...owcomputer.html
http://www.microsoft.com/windowsxp/using/h...ps/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/miekiem...prevention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

http://www.malwarecomplaints.info/

Thanks...pskelley
BleepingComputer
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If you are reading it in English...thank a soldier.
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#11 RockChalk6

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Posted 13 June 2008 - 07:44 PM

Alright, thanks a lot. I'll do one more scan of each (Malware and Antivirus) just to make sure everything is in place. :thumbsup:




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