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Trying To Close New Window Kills Internet Explorer


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2 replies to this topic

#1 jacksidew

jacksidew

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Posted 31 May 2008 - 09:19 AM

when i open a new window from from email or any where and then try to close it i get: INTERNET EXPLORER RAISED UNHANDLED EXCEPTION IN THIRD PARTY MODULE AND SHOULD BE CLOSED. This shuts down what i was doing and i have to start over and open IE again, and the second window doesn't close and when I close it by right clicking and hitting close I get a box that says: MICROSOFT VISUAL C ++ RUNTIME LIBRARY RUNTIME ERROR PROGRAM: C:\PROGRAMFILES\INTERNETEXPLORER\IEXPLORE.EXE r6016 -not enough space or thread data I do have CA security center for spyware spam and viruses and it says i'm clean, and yes its up to date HELP!!!!!!!!!!!!!!!!!!

Edited by jacksidew, 31 May 2008 - 09:22 AM.


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#2 extremeboy

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Posted 31 May 2008 - 09:42 AM

Hi Jacksidew,
I would suggust uninstalling internet explorer and reinstall it.
Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Below is a tutorial on how to start windows in safe mode.
Safe mode
Uninstall your interenet explore by going to add/remove.
To go to add/remove go to Start>control Panel>add/remove programs.
Scrool down until you see Windows Internet Explore 7 or 6. I am not sure what you are using but just uninstall it.
Once you succesfully uninstall it reboot back to Normal mode and install Windows internet explore 7, if you don't have allready. you can download windows internet explore 7 by going to this website: http://www.microsoft.com/windows/downloads/ie/getitnow.mspx

With Regards,
Extremeboy
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#3 extremeboy

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Posted 31 May 2008 - 02:20 PM

I just wanted to add something I hope I am not to late.
I would first download internet explore 7 first and save it on your desktop or something. After you uninstall Internet explore you won't have access to the Internet. So after you remove it you can just double click on internet explore 7 installer. If you allready removed it and you have another computer, you can just save the download on a USB stick and plug it back in to this computer and install Internet explore 7.

Extremeboy
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