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Slow Opening Word/excel Files


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#1 aboxhill

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Posted 30 May 2008 - 10:01 AM

I recently did a new install of Windows XP, having been using Windows 2000. I backuped and formatted the disk and the install went with out problem. I also installed SP3.

The main problems I'm experiencing are with Word files taking a very long time to load and being unable to access the internet/network for about 40 seconds when booting up.

I wonder if I'm infected or perhaps there is a network issue?

Here's a detailed description:

On startup items load as normal, then there is a long delay of about 30-40 seconds when nothing happens as if it's finished start up, however I can't access the internet or the network. Then the remaining startup programs suddently load (such as the Wacom graphics tablet driver) and I can now access the internet and network.

When I click a Word or Excel files from a shared drive it 14 seconds to load Word/Excel then another 3 seconds to load the file itself! However when I load Word locally it loads instantly and load a new document instantly. (Office 2003).

After the computer had been on for about 5/6 hours Word/Excel loads files from the network instantly. Really weird and annoying!

Any help would be greatly appreciated. Many thanks, John

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#2 jgweed

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Posted 30 May 2008 - 10:22 AM

Here are a couple of things to try (if you have not already done so):
1. Run scandisk/checkdisk
2. Run defrag
3. Check to see what applications launch on start up. If you re-installed a ton of applications (Office, for example) these may be launching their quick starts on boot; also review your Anti-Virus's settings.
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#3 aboxhill

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Posted 30 May 2008 - 10:48 AM

Hi John

Thanks for the quick reply, I've tried all of those and I was reading that XP is heavily dependent on DNS and that the delay could be it waiting to timeout.

Any further thoughts?




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