Please print out and follow the instructions for using "Vundofix
". -- If using Windows Vista be sure to Run As Administrator.
- Click the Scan for Vundo button.
- Once it's done scanning, click the 'Fix Vundo' button.
- After running VundoFix, a text file named vundofix.txt will automatically be saved to the root of the system drive, usually at C:\vundofix.txt.
- Please copy & paste the contents of that text file into your next reply.
-- If you receive this error: "Run-time error '339': Component 'comdlg32.ocx' or one its dependencies not correctly registered: a file is missing or invalid"
, a new copy and instructions on where to put it can be found here
Please print out and follow the instructions for using SDFix
in BC's self-help tutorial
"How to use SDFix
".-- When using this tool, you must use the Administrator's account or an account with "Administrative rights"
-- Disconnect from the Internet and temporarily disable your anti-virus and any anti-malware real time protection before performing a scan.
When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt
. Please copy and paste the contents of Report.txt in your next reply. Be sure to renable you anti-virus and and other security programs before
connecting to the Internet.