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Adaware 2008


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#1 dpmengefi

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Posted 29 May 2008 - 09:41 AM

After uninstalling Adaware 2007 and installing Adaware 2008 I tried to do a deep scan.

Every time I do so the program crashes when it scans Lavasoft/MiniMessage on the C hard disk. The folder Min Message has two files called "1" and "2".

Anyone having the same problem with Adaware 2008? I had no problems at all when using Adaware 2007.

Coul someone please let me know what I need to do to solve this problem.

Thanks,

David

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#2 quietman7

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Posted 29 May 2008 - 12:11 PM

Are you using the paid or free version? Have you tried running your scans in "Safe Mode"?

The main difference between Ad-Aware 2007 and Ad-Aware 2008 is the extended AV engine. I have read on the Ad-Aware forums that there is a compatability issue with Symantec Antivirus Enterprise 7. Do you have Symantec installed.
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#3 dpmengefi

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Posted 29 May 2008 - 12:21 PM

I've not tried running a scan in Safe Mode. With Adaware 2007 it wasn't necessary to do this.

I haven't got Symantec installed as I use Kaspersky Internet Security 7.

Do I need to make some changes in the setting so that Adaware 2008 doens't crash while scanning?

Thanks for your help.

David

#4 quietman7

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Posted 29 May 2008 - 12:39 PM

Without knowing why its crashing, there is no way to tell if this is a problem related to its settings. If no one else replies with a similar issue and possible suggestion, I suggest you contact Lavasoft Technical Support or check with their Lavasoft Support Forums.
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