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New Virus, Changed Background, Deleted Stuff, Need Help!


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#1 OrangeCrush44

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Posted 28 May 2008 - 07:28 PM

Hi guys, I'm going to be honest with you...I was watchin a pornography video and it told me to download something to watch the video...it all happened so fast, I went along and did it despite my regular precautions....now it's saved on my computer and it changed my background, deleted my links to stuff like my documents, etc... and now says it is gathering my email, personal info, etc.... in the bottom right hand corner of the screen, next to the time it says "virus alert!"

and it constantly comes up with a fake anti virus called "Antivirus 2008 pro" telling me I need to download that in order to fix it.
please help me

I sent a document containing a print screen version of what my computer looks like now.

I am freaking out because i have exams tomorrow and I didn't want this to end this way...I haven't been able to study because I have been trying to fix this

I need help please!

thank you so much to anyone who gives me advice

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 boopme

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Posted 28 May 2008 - 09:29 PM

Hello and welcome please run these tools. Post back the scan results and the PC condition afterward,thanks.
First follow these instructions;
Run SmitFraudFix by S!Ri.
Post the scan report in your next reply.
The report can be found at the root of the system drive, usually at C:\rapport.txt .

You may want to print those instructions. Let all steps complete. Step 1 is done in Normal mode Step 2 (cleaning) from Safe mode.

How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

NEXT please run this scan:
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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