Posted 27 May 2008 - 09:28 PM
On a dark day a few weeks ago my hard drive crashed completely, forcing me to reinstall Windows XP (Home Edition). Since then, I have been unable to get Outlook 2003 to work properly. I can receive mail but can't send mail.
When running "test account settings", the error message reads: "Send test email message: Unable to send test Message. Please verify the E-mail Address field."
Here's what I've done so far:
- checked and double-checked the input information (e-mail address, server addresses etc.) for typos
- called our ISP, which is Verizon. They tell me it's not their problem, it's a software thing. Fine.
- loaded the various XP and MS Office updates, including Service Pack 3 and also the SP3 that goes to Office.
I have looked on BC for a similar problem, but haven't found any with a solution that fits, though some sound close and I've tried. Any suggestions would be REALLY appreciated by this non-techie!!