Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Windows Did Not Pass Genuine Validation Because The Validation Process Could Not Be Completed

  • This topic is locked This topic is locked
2 replies to this topic

#1 knelius


  • Members
  • 2 posts
  • Gender:Male
  • Location:Austin, TX
  • Local time:06:40 AM

Posted 27 May 2008 - 12:40 PM

Thanks to this forum I was able to remove Trojan.Pandex but now I can't validate XP. Microsoft web site has a list of solutions but none have worked.
I get the following info from their site after attempting to validate.

This copy of Windows did not pass genuine validation because the validation process could not be completed.
There are several possible causes:

Your system level security settings prevented validation from running.
Your user account may not have the correct permissions necessary to run validation.
Your system settings have been modified in one of the following ways:
Security software may have been installed that inadvertently altered your Windows product ID.
The validation controls you used were downloaded from a site other than the Microsoft site.
You chose to run the validation controls in an alternate compatibility mode.
Option 1: Follow steps in Microsoft Knowledge Base article and run validation again
Most customers who receive this error are able to resolve the problem by following the resolution steps found in Microsoft Knowledge Base article # 822798 and then running the validation again.

Option 2: Install the latest Windows Genuine Advantage Notifications
If this error still occurs, we recommend that you log in as an Administrator and install the latest version of Windows Genuine Advantage Notifications.


Anyone have a clue how to fix this??

BC AdBot (Login to Remove)


#2 DaChew


    Visiting Alien

  • Members
  • 10,317 posts
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:07:40 AM

Posted 27 May 2008 - 01:43 PM

since you just opened a HJT thread you shouldn't be asking for advise here

And by forum quasi rules I shouldn't give any

Anyway that looks like a custom computer


I hope the dog didn't eat the cd

No. Try not. Do... or do not. There is no try.

#3 boopme


    To Insanity and Beyond

  • Global Moderator
  • 73,490 posts
  • Gender:Male
  • Location:NJ USA
  • Local time:07:40 AM

Posted 27 May 2008 - 01:49 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users