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11 replies to this topic

#1 Jim UK

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Posted 26 May 2008 - 08:24 PM

Hi There

I believe i am having a lot of the same problems, my computer is getting slower and slower and i am reciving 10 - 15 popups each minuet most all the same pages. how would i be able to paste a log for somebody to look at?

any help would be greatly apriciated!

thanks jim :thumbsup:

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#2 boopme

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Posted 26 May 2008 - 08:31 PM

hello Jim, I am spliting your post away as it is always the best thing to have your own topic. It is less confusing to all posters in the thread.

Now Are you running XP,Vista or ??
What antivirus and spyware tools are installed.
Are the pop ups asking you to buy removal programs??
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Jim UK

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Posted 26 May 2008 - 08:37 PM

i am using vista, i have stopZILLA and spybot and the popups are

eg. <http://www.ukprizedraw.co.uk/default.aspx?campid=106&affid=1045>

<http://www.google.com/custom?domains=Mapnation.com&q=++free+travel&sitesearch=&client=pub-5238926659697532&forid=1&ie=ISO-8859-1&oe=ISO-8859-1&cof=GALT%3A%23008000%3BGL%3A1%3BDIV%3A%23FFFFFF%3BVLC%3A6>

and i then get new tabs which dont display anything but without me clicking anything

any ideas?

Edited by Orange Blossom, 27 May 2008 - 09:19 PM.
Deactivate links. ~ OB


#4 boopme

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Posted 26 May 2008 - 08:53 PM

OK thanks ,I just won an iphone :thumbsup:

Please run this as Administrator
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Jim UK

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Posted 27 May 2008 - 04:27 AM

Malwarebytes' Anti-Malware 1.12
Database version: 789

Scan type: Quick Scan
Objects scanned: 37235
Time elapsed: 29 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 31
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 7
Files Infected: 13

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{e282c728-189d-419e-8ee2-1601f4b39ba5} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{168dc258-1455-4e61-8590-9dac2f27b675} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{1a8642f1-dc80-4edc-a39d-0fb62a58b455} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{3f91eb90-ef62-44ee-a685-fac29af111cd} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{5c29c7e4-5321-4cad-be2e-877666bed5df} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{83dfb6ee-ab18-41b5-86d4-b544a141d67e} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{88d6cf0e-cf70-4c24-bf6e-e4e414bc649c} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{8f6a82a2-d7b1-443e-bb9f-f7dc887dd618} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{9856e2d8-ffb2-4fe5-8cad-d5ad6a35a804} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{a3d06987-c35e-49e4-8fe2-ac67b9fbfb4c} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{a58c497b-3ee2-45e7-9594-daca6be2a0d0} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{ad0a3058-fd49-4f98-a514-fd055201835e} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{ad5915ea-b61a-4dba-b5c8-ef4b2df0a3c7} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{af2e62b6-f9e1-4d4f-a10a-9dc8e6dcbcc0} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{bb187c0d-6f53-4f3e-9590-98fd3a7364a2} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{c5041fd9-4819-4dc4-b20e-c950b5b03d2a} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{d17726cc-d4dd-4c4a-9671-471d56e413b5} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{db8cce99-59c6-4552-8bfc-058feb38d6ce} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{dc3a04ee-cdd7-4407-915c-a5502f97eecd} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\CLSID\{e1a63484-a022-4d42-830a-fbd411514440} (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\videoegg.activexloader (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\videoegg.activexloader.1 (Adware.VideoEgg) -> No action taken.
HKEY_CLASSES_ROOT\AppID\{bdbebf18-7615-4971-9ac3-bd6ffb7ad6c1} (Adware.WebDir) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\videoegg (Adware.VideoEgg) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\VideoEgg (Adware.VideoEgg) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@videoegg.com/Publisher,version=1.5 (Adware.VideoEgg) -> No action taken.
HKEY_CURRENT_USER\Software\VideoEgg (Adware.VideoEgg) -> No action taken.
HKEY_CURRENT_USER\Software\MozillaPlugins\@videoegg.com/Publisher,version=1.5 (Adware.VideoEgg) -> No action taken.
HKEY_CURRENT_USER\Software\Microsoft\MS Juan (Malware.Trace) -> No action taken.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> No action taken.
HKEY_CURRENT_USER\Software\Microsoft\rdfa (Trojan.Vundo) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cmds (Trojan.Agent) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Users\Jim\AppData\Roaming\VideoEgg (Adware.VideoEgg) -> No action taken.
C:\Users\Jim\AppData\Roaming\VideoEgg\Loader (Adware.VideoEgg) -> No action taken.
C:\Users\Jim\AppData\Roaming\VideoEgg\Publisher (Adware.VideoEgg) -> No action taken.
C:\Users\Jim\AppData\Roaming\VideoEgg\Updater (Adware.VideoEgg) -> No action taken.
C:\Users\Jim\AppData\Roaming\VideoEgg\Loader\4665 (Adware.VideoEgg) -> No action taken.
C:\Users\Jim\AppData\Roaming\VideoEgg\Publisher\4665 (Adware.VideoEgg) -> No action taken.
C:\Users\Jim\AppData\Roaming\VideoEgg\Updater\4665 (Adware.VideoEgg) -> No action taken.

Files Infected:
C:\Users\Jim\AppData\Roaming\VideoEgg\Loader\4665\npvideoegg-loader.dll (Adware.VideoEgg) -> No action taken.
C:\Windows\Downloaded Program Files\VideoEggPublisher.exe (Malware.Tool) -> No action taken.
C:\Users\Jim\Local Settings\Temporary Internet Files\Content.IE5\EJQX3C27\kb516107[1] (Trojan.Vundo) -> No action taken.
C:\Users\Jim\AppData\Roaming\VideoEgg\Uninstall.exe (Adware.VideoEgg) -> No action taken.
C:\Users\Jim\AppData\Roaming\VideoEgg\Loader\loader.ver (Adware.VideoEgg) -> No action taken.
C:\Users\Jim\AppData\Roaming\VideoEgg\Updater\updater.exe (Adware.VideoEgg) -> No action taken.
C:\Users\Jim\AppData\Roaming\VideoEgg\Updater\updater.ver (Adware.VideoEgg) -> No action taken.
C:\Users\Jim\AppData\Roaming\VideoEgg\Updater\VideoEggBroker.exe (Adware.VideoEgg) -> No action taken.
C:\Users\Jim\AppData\Roaming\VideoEgg\Updater\VideoEggBroker.exe.old (Adware.VideoEgg) -> No action taken.
C:\Users\Jim\AppData\Roaming\VideoEgg\Updater\4665\libcurlve.dll (Adware.VideoEgg) -> No action taken.
C:\Users\Jim\AppData\Roaming\VideoEgg\Updater\4665\updater.dll (Adware.VideoEgg) -> No action taken.
C:\Users\Jim\AppData\Local\Temp\yayyXQjI.dll (Trojan.Agent) -> No action taken.
C:\Windows\System32\drivers\core.cache.dsk (Malware.Trace) -> No action taken.

#6 quietman7

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Posted 27 May 2008 - 12:11 PM

Your MBAM log shows "No action taken". This usually occurs if you forget to click "Remove Selected" and instead just click "Save Logfile". Please review these instructions (scroll down) and rescan. After performing a new scan, post the log results in your next reply.
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#7 Jim UK

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Posted 27 May 2008 - 06:34 PM

Very sorry about that, its late over here really dont mean to waste anyones time heres the correct log!

Malwarebytes' Anti-Malware 1.12
Database version: 722

Scan type: Quick Scan
Objects scanned: 35508
Time elapsed: 30 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 30
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 7
Files Infected: 12

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{e282c728-189d-419e-8ee2-1601f4b39ba5} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{168dc258-1455-4e61-8590-9dac2f27b675} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{1a8642f1-dc80-4edc-a39d-0fb62a58b455} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{3f91eb90-ef62-44ee-a685-fac29af111cd} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{5c29c7e4-5321-4cad-be2e-877666bed5df} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{83dfb6ee-ab18-41b5-86d4-b544a141d67e} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{88d6cf0e-cf70-4c24-bf6e-e4e414bc649c} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{8f6a82a2-d7b1-443e-bb9f-f7dc887dd618} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9856e2d8-ffb2-4fe5-8cad-d5ad6a35a804} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a3d06987-c35e-49e4-8fe2-ac67b9fbfb4c} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a58c497b-3ee2-45e7-9594-daca6be2a0d0} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ad0a3058-fd49-4f98-a514-fd055201835e} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ad5915ea-b61a-4dba-b5c8-ef4b2df0a3c7} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{af2e62b6-f9e1-4d4f-a10a-9dc8e6dcbcc0} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{bb187c0d-6f53-4f3e-9590-98fd3a7364a2} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{c5041fd9-4819-4dc4-b20e-c950b5b03d2a} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{d17726cc-d4dd-4c4a-9671-471d56e413b5} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{db8cce99-59c6-4552-8bfc-058feb38d6ce} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{dc3a04ee-cdd7-4407-915c-a5502f97eecd} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{e1a63484-a022-4d42-830a-fbd411514440} (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\videoegg.activexloader (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\videoegg.activexloader.1 (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{bdbebf18-7615-4971-9ac3-bd6ffb7ad6c1} (Adware.WebDir) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\videoegg (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\VideoEgg (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@videoegg.com/Publisher,version=1.5 (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\VideoEgg (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\MozillaPlugins\@videoegg.com/Publisher,version=1.5 (Adware.VideoEgg) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cmds (Trojan.Agent) -> Delete on reboot.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Users\Jim\AppData\Roaming\VideoEgg (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Users\Jim\AppData\Roaming\VideoEgg\Loader (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Users\Jim\AppData\Roaming\VideoEgg\Publisher (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Users\Jim\AppData\Roaming\VideoEgg\Updater (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Users\Jim\AppData\Roaming\VideoEgg\Loader\4665 (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Users\Jim\AppData\Roaming\VideoEgg\Publisher\4665 (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Users\Jim\AppData\Roaming\VideoEgg\Updater\4665 (Adware.VideoEgg) -> Quarantined and deleted successfully.

Files Infected:
C:\Users\Jim\AppData\Roaming\VideoEgg\Loader\4665\npvideoegg-loader.dll (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Windows\Downloaded Program Files\VideoEggPublisher.exe (Malware.Tool) -> Quarantined and deleted successfully.
C:\Users\Jim\AppData\Roaming\VideoEgg\Uninstall.exe (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Users\Jim\AppData\Roaming\VideoEgg\Loader\loader.ver (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Users\Jim\AppData\Roaming\VideoEgg\Updater\updater.exe (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Users\Jim\AppData\Roaming\VideoEgg\Updater\updater.ver (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Users\Jim\AppData\Roaming\VideoEgg\Updater\VideoEggBroker.exe (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Users\Jim\AppData\Roaming\VideoEgg\Updater\VideoEggBroker.exe.old (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Users\Jim\AppData\Roaming\VideoEgg\Updater\4665\libcurlve.dll (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Users\Jim\AppData\Roaming\VideoEgg\Updater\4665\updater.dll (Adware.VideoEgg) -> Quarantined and deleted successfully.
C:\Users\Jim\AppData\Local\Temp\yayyXQjI.dll (Trojan.Agent) -> Delete on reboot.
C:\Windows\System32\drivers\core.cache.dsk (Malware.Trace) -> Delete on reboot.

Thanks Much :thumbsup:

#8 boopme

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Posted 27 May 2008 - 08:46 PM

OK thats good,you knocked out a few baddies,are the popups gone?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 Jim UK

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Posted 28 May 2008 - 04:15 AM

nope, no popups have gone, its just as bad as it has always been?

#10 quietman7

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Posted 28 May 2008 - 08:09 AM

Did you reboot the computer after using MBAM? If it encounters a file that is difficult to remove, you need to restart the computer so the malware can be fully removed. Failure to do so will prevent MBAM from removing all the malware. Your log indicates some files will be deleted on reboot. If you have not rebooted, make sure you do this. When done, rescan again with MBAM and post the new log report.
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#11 Jim UK

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Posted 29 May 2008 - 09:56 PM

Malwarebytes' Anti-Malware 1.12
Database version: 722

Scan type: Quick Scan
Objects scanned: 35273
Time elapsed: 11 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cmds (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\System32\drivers\core.cache.dsk (Malware.Trace) -> Delete on reboot.


i have rebooted as stated and i am still receiveing pop-ups?

any help would be very useful!

thank you

#12 quietman7

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Posted 29 May 2008 - 10:07 PM

This issue will require further investigation and probably the use of more powerful tools than we recommend in this forum. Before that can be done you will need you to create and post a hijackthis log.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log" and complete all the steps. There are instructions for downloading and running Deckard's System Scanner (DSS) which will create a hijackthis log for you, or automatically download and install the most current version of HijackThis if it's not already installed on your computer.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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