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#1 belizebeth

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Posted 02 April 2005 - 02:46 PM

cant stop pop ups from coming even though we have a pop up blocker through our browser! search popups are the majority. how do we get rid of it? have used ad-aware and tried spybot, nothing is working.. :thumbsup:

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#2 OldTimer

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Posted 02 April 2005 - 11:36 PM

Hi belizebeth and welcome to the BC forums.
We need a HijackThis (HJT) log file to be able to analyze what is happening on your computer. If you do not have a copy of HijackThis or do not have the latest version (1.99.1) then download it from here: HijackThis_sfx.exe. Double-click on the file you just downloaded and click on the UnZip button to install the program.

Start HijackThis and click the Do a system scan and save a log button to perform a scan and create a log file. When the scan is complete, Notepad will open up with the log file in it. While in Notepad, press Ctrl-A to select all text and then Ctrl-C to copy the text to the clipboard.

POST the log in this thread using the Add Reply button. Click in the data-entry window and press Ctrl-V to paste the log into the window. Add any other comments which you believe might be helpful in our analysis. and click the Add Reply button.

I will review your log as quickly as I can.


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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