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Cant Remove "spyguarder 2.1"

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#1 jgs91m1


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Posted 26 May 2008 - 01:13 PM

Hi. New member here. Hope I'm in the right forum.

Got infected with "SpyGuarder 2.1",,,with all it's bogus scans and all.
Previous link, explaining going to safe mode, scanning, cleaning etc., sent by friend to remove "Spyguarder" has not worked. "SpyGuarder 2.1" still shows up with its warning and scanning windows as soon as computer logs on. Googled SpyGuarder 2.1 and found numerous links about it and its removal. But which one do I believe. Which one is real and not another spyware from from the same #$%@%$&^* that caused this whole problem. I cant get into my e-mail, it keeps sending up warning pages when I try to open web pages, Norton Anti Virus warning keeps showing up that the Auto Protect is disabled, etc, etc. I'm afraid to do anything else.
Any guidance, suggestions?
Thank you in advance to any and all that can help.
Running Windows XP Pro, Norton Anti Virus, Firewall, etc., installed SpywareDr yesterday (I know, day late and dollar short).

Edit: Moved topic from AFPPP to the more appropriate forum. ~ Animal

Edited by Animal, 26 May 2008 - 01:41 PM.

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#2 quietman7


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Posted 26 May 2008 - 02:05 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#3 Kamereon


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Posted 03 June 2008 - 04:16 PM

My cousin called me the other day and said that her computer is infected with this virus. I tried talking her through a number of different options, but this is one nasty virus - can't access programs (from start menu), can't access Task Manager, and it doesn't seem like she can access the internet. How would she go about downloading the "Malwarebytes Anti Malware"? Or does she have internet access, but it just takes a lot longer to access?

Thank you for your time and consideration.

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