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Everytime I Reboot These Are Back


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#1 diablo1

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Posted 26 May 2008 - 12:54 PM

i ran trendmicro then i get these:

C:\System VolumeInformation\_restore{B387D1F5-330F-4DAD-B73D-FF4B513F36FB}\RP33\A0005604.exe[SDFix\apps\Process.exe]
00139535 Application/Processor HackTools No 0 Yes No
C:\System Volume Information\_restore{B387D1F5-330F-4DAD-B73D-FF4B513F36FB}\RP33\A0005603.exe
00145731 Cookie/Tribalfusion TrackingCookie No 0 Yes No
C:\System Volume Information\_restore{B387D1F5-330F-4DAD-B73D-FF4B513F36FB}\RP33\A0005605.exe[ism.exe]
02938552 Adware/InternetSpeedMonitor Adware No 0 No No
C:\System Volume Information\_restore{B387D1F5-330F-4DAD-B73D-FF4B513F36FB}\RP33\A0005605.exe[qdrloader.exe]
02974527 Adware/InternetSpeedMonitor Adware No 0 Yes No
C:\System Volume Information\_restore{B387D1F5-330F-4DAD-B73D-FF4B513F36FB}\RP33\A0005605.exe
02981015 Trj/Downloader.MDW Virus/Trojan No 1 No No
C:\System Volume Information\_restore{B387D1F5-330F-4DAD-B73D-FF4B513F36FB}\RP33\A0005602.exe[■%%\]

then i deleted these A0005604.exe[SDFix\apps\Process.exe], A0005603.exe, A0005605.exe[ism.exe], A0005605.exe[qdrloader.exe], A0005605.exe, A0005602.exe[■%%\] Reboot and scan again and sdfix.exe is in system volume info folders again along with these others

how do i get rid of them

thanks

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#2 quietman7

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Posted 26 May 2008 - 02:13 PM

The infected RP***\A00*****.exe file(s) identified by your scan are in the System Volume Information Folder (SVI) which is a part of System Restore. This is the feature that allows you to set points in time to roll back your computer to a clean working state. The SVI folder is protected by permissions that only allow the system to have access and is hidden by default unless you have reconfigured Windows to show it.

System Restore will back up the good as well as the bad files so when malware is present on the system it gets included in any restore points as an A00***** file. When you scan your system with anti-virus or anti-malware tools, you may receive an alert or notification that a virus was found in the SVI folder (System Restore points) but the anti-virus software was unable to remove it. Since the SVI folder is a protected directory, most scanning tools cannot access it to disinfect or delete these files.

To remove these file(s), the easiest thing to do is Create a New Restore Point to enable your computer to "roll-back" to a clean working state and use Disk Cleanup to remove all but the most recent restore point.

SDFix is not malware. It is a highly specialized fix tool. However, certain embedded files that are part of SDFix may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case. This occurs for a variety of reasons to include the tool's compiler, the files it uses, registry fixes and malware strings it contains. Some common detections include Process.exe which is a program used to stop system processes.

Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them. In these cases the detection is a "False Positive".
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