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How Do I Remove The Sillydl Djm Spyware


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#1 Toshibafan

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Posted 26 May 2008 - 09:24 AM

One of my computers is infected with the Sillydl djm spyware.

I am running PestPatrol which found the spyware, but could not delete it.

Using their chat support feature they identified the location of the spyware at

hkey-local-machine->software\microsoft\windows\currentuser\explorer\browser settings

and advised that I needed to delete the keys bf, bk and iu in the Registry.

However an attempt to do that failed and all that I got was the error message

“Unable to delete all specified values”

Following their further advice I then tried to log on in safe mode as Administrator and tried again, but got the same result.

The chat support guy said it could be something to do with my Registry permissions and advised that I change the permissions, but that did not work either and I just get the following error message:

“Unable to save permission changes on browser settings – Access is denied”

The chat guy then gave up and said that he could not help any further and I am now stuck and would be grateful for any further help with this.

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#2 boopme

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Posted 26 May 2008 - 09:35 AM

Hello is this an Xp or Vista PC ?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Toshibafan

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Posted 26 May 2008 - 10:13 AM

Sorry - should have said - it is XP home

#4 boopme

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Posted 26 May 2008 - 12:42 PM

Ok thanks,now run these and post back the scanlogs.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Next:
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post 2 logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Toshibafan

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Posted 27 May 2008 - 02:17 AM

Hi,

I have now run Mbam, ATF and SUPER Antispyware, but it does not appear to have removed the pest. I have copied the two log reports below.

Firstly here is the Mbam log report:

Malwarebytes' Anti-Malware 1.12
Database version: 788

Scan type: Quick Scan
Objects scanned: 38213
Time elapsed: 26 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 4
Registry Keys Infected: 24
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 12

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\AppCert\wsil32.dll (Trojan.Downloader) -> Unloaded module successfully.
C:\WINDOWS\system32\AppCert\wnl32.dll (Trojan.Downloader) -> Unloaded module successfully.
C:\WINDOWS\system32\AppCert\prx992h.dll (Trojan.Downloader) -> Unloaded module successfully.
C:\WINDOWS\system32\AppCert\hb22g.dll (Trojan.Downloader) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{03c960f7-768f-4067-b634-12134dc01776} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{03c960f7-768f-4067-b634-12134dc01776} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{17842f47-d16c-4e9b-a776-7b1a13fb0470} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{17842f47-d16c-4e9b-a776-7b1a13fb0470} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{256ace2b-d862-42e6-af91-43d1ce9d1da5} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{256ace2b-d862-42e6-af91-43d1ce9d1da5} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{8a11431c-eaa0-4ec7-9b8c-e322c0908c79} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8a11431c-eaa0-4ec7-9b8c-e322c0908c79} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{92ce01a1-0b79-4e0e-bdc7-7138146c8020} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{92ce01a1-0b79-4e0e-bdc7-7138146c8020} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{97f3c9a0-a110-4bb7-bc0e-c669ba39f052} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{97f3c9a0-a110-4bb7-bc0e-c669ba39f052} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ae23bdd3-e9bf-418e-90c4-31c47156e95a} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ae23bdd3-e9bf-418e-90c4-31c47156e95a} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{b8c80662-b97c-4bf9-9b48-2c0eba95cc67} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b8c80662-b97c-4bf9-9b48-2c0eba95cc67} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{d06cc0f6-9092-4205-b369-5b5b1e3f27a5} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{d06cc0f6-9092-4205-b369-5b5b1e3f27a5} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{d9ce81d8-c06c-41d2-b6c5-daaf1c05363d} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{d9ce81d8-c06c-41d2-b6c5-daaf1c05363d} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{de85c95f-d4e9-44de-8594-8d160651a4a0} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{de85c95f-d4e9-44de-8594-8d160651a4a0} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{e4d2da3d-bf87-4351-854a-e976c911643b} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{e4d2da3d-bf87-4351-854a-e976c911643b} (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\system32\AppCert (Trojan.Downloader) -> Delete on reboot.

Files Infected:
C:\WINDOWS\system32\esenta.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\mstscex.dll (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\oleauth32.dll (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\AppCert\wsil32.dll (Trojan.Downloader) -> Delete on reboot.
C:\WINDOWS\system32\AppCert\wnl32.dll (Trojan.Downloader) -> Delete on reboot.
C:\WINDOWS\system32\AppCert\options.dat (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\AppCert\filter.drv (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\AppCert\prx99h.dll (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\AppCert\prx992h.dll (Trojan.Downloader) -> Delete on reboot.
C:\WINDOWS\system32\AppCert\hb20g.dll (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\AppCert\hb21g.dll (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\AppCert\hb22g.dll (Trojan.Downloader) -> Delete on reboot.


Here is the SUPER Antispyware log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/26/2008 at 11:41 PM

Application Version : 4.1.1046

Core Rules Database Version : 3468
Trace Rules Database Version: 1459

Scan type : Complete Scan
Total Scan Time : 01:42:11

Memory items scanned : 152
Memory threats detected : 0
Registry items scanned : 4621
Registry threats detected : 0
File items scanned : 71960
File threats detected : 0

My antispyware program is still reporting this pest present at the following location:

hkey-local-machine-software\microsoft\windows\currentversion\explorer\browser settings.

#6 boopme

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Posted 27 May 2008 - 02:06 PM

Please reboot the PC and run Mbam once more...post the log,thanks.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Toshibafan

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Posted 03 June 2008 - 04:15 PM

Hi boopme,

My computer has now blue-screened for the last time and I am just going to replace the drive with a new one.

Before I sign off I would just like to say a big thank you for the help and guidance even though we got nowhere in the end.

I found this site by chance after seraching Google for advice with my problem and it is one of the best computer-related sites that I have seen and will now be on my everlasting favourites list.

I have learned so much stuff that I did not know from the tutorials - they are just great.

They say every cloud has a silver lining - well Bleeping Computer has been mine - Thanks.




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