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Unable To Acess Various Parts Of Control Panel

  • This topic is locked This topic is locked
2 replies to this topic

#1 josee


  • Members
  • 1 posts
  • Local time:08:15 PM

Posted 26 May 2008 - 12:55 AM

Hello to all
I am using Windows XP Home. I have in the past 48 hours discovered I can't access anything on the control panel beyond the initial icons. I keep getting the above message c:\WINDOWS\system32rundll32.exe Also tried to open a photo album on a website and when I couldn't it was suggested that I have a browser problem. I hope i have followed the instructions fully to get some much needed help and that I am in the right place. I have included Deckards Report.
Here's hoping

Deckard's System Scanner v20071014.68
Run by Mum on 2008-05-26 15:20:09
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
98: 2008-05-26 05:20:14 UTC - RP401 - Deckard's System Scanner Restore Point
97: 2008-05-25 07:04:10 UTC - RP400 - Installed RegistrySmart
96: 2008-05-25 06:19:26 UTC - RP399 - Software Distribution Service 3.0
95: 2008-05-25 01:07:48 UTC - RP398 - System Checkpoint
94: 2008-05-24 01:00:32 UTC - RP397 - System Checkpoint

-- First Restore Point --
1: 2008-02-26 22:11:13 UTC - RP304 - System Checkpoint

Backed up registry hives.
Performed disk cleanup.

-- HijackThis (run as Mum.exe) -------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:22:19 PM, on 26/05/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\SimpleCenter\bin\win\sclauncher.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\RegistrySmart\RegistrySmart.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Spyware Doctor\upgrade.exe
C:\Program Files\FamilySearch\Paf5\paf5.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Documents and Settings\Mum\Local Settings\Temporary Internet Files\Content.IE5\EYVWN9JM\dss[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigpond.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: mysidesearch browser optimizer - {5838fa7f-6ac6-26c2-21cc-f357516448bf} - C:\WINDOWS\system32\{3f5f2de2-59df-1506-fffc-ea5809007008}.dll
O2 - BHO: cpmsky browser optimizer - {5a89477a-9f0e-b347-cb1f-63ede9398dcc} - C:\WINDOWS\system32\{8ab02164-3e86-9abd-2b1f-50d16d87c188}.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [sclauncher] C:\Program Files\SimpleCenter\bin\win\sclauncher.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [RegistrySmart] C:\Program Files\RegistrySmart\RegistrySmart.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\PROGRA~1\Ahead\NEROBA~1\NBJ.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/w...ntrol_en_US.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} (FixController Control) - http://h30155.www3.hp.com/ediags/dd/instal...llMgr_v01_5.cab
O16 - DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} (CSEQueryObject Object) - http://www.myheritage.com/Genoogle/Compone...EngineQuery.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1180606727334
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

End of file - 10379 bytes

-- File Associations -----------------------------------------------------------

.cpl - cplfile - shell\cplopen\command - unable to read value
.cpl - cplfile - shell\runas\command - unable to read value

-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 asuskbnt (Enhanced Display Driver Helper Service) - c:\windows\system32\drivers\atkkbnt.sys <Not Verified; ASUSTeK COMPUTER INC.; ASUS Help driver For Keyboard Service.>
R2 EIO - c:\windows\system32\drivers\eio.sys <Not Verified; ASUSTeK Computer Inc.; ASUS Kernel Mode Driver for NT>
R2 mdmxsdk - c:\windows\system32\drivers\mdmxsdk.sys <Not Verified; Conexant; Diagnostic Interface>
R3 HSF_DP - c:\windows\system32\drivers\hsf_dp.sys <Not Verified; Conexant Systems, Inc.; SoftK56 Modem Driver>
R3 HSFHWBS2 - c:\windows\system32\drivers\hsfhwbs2.sys <Not Verified; Conexant Systems, Inc.; SoftK56 Modem Driver>
R3 winachsf - c:\windows\system32\drivers\hsf_cnxt.sys <Not Verified; Conexant Systems, Inc.; SoftK56 Modem Driver>

-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>
R2 ATKKeyboardService (ATK Keyboard Service) - c:\windows\atkkbservice.exe <Not Verified; ASUSTeK COMPUTER INC.; ASUS Keyboard Service>
R2 Bonjour Service - "c:\program files\bonjour\mdnsresponder.exe" <Not Verified; Apple Inc.; Bonjour>

S3 ServiceLayer - "c:\program files\pc connectivity solution\servicelayer.exe" <Not Verified; Nokia.; PC Connectivity Solution>

-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.

-- Scheduled Tasks -------------------------------------------------------------

2008-05-26 09:15:34 434 --a------ C:\WINDOWS\Tasks\RegCure Program Check.job
2008-05-26 07:34:37 422 --a------ C:\WINDOWS\Tasks\RegistrySmart Scheduled Scan.job
2008-05-26 07:33:26 260 --a------ C:\WINDOWS\Tasks\Uniblue SpyEraser Nag.job
2008-05-26 06:07:52 334 --a------ C:\WINDOWS\Tasks\Uniblue SpyEraser.job
2008-05-25 17:25:18 368 --a------ C:\WINDOWS\Tasks\RegCure.job
2008-05-12 16:14:21 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job

-- Files created between 2008-04-26 and 2008-05-26 -----------------------------

2008-05-26 13:52:44 0 d-------- C:\Program Files\Trend Micro
2008-05-25 17:35:18 0 d-------- C:\Documents and Settings\All Users\Application Data\Uniblue
2008-05-25 17:35:16 0 d-------- C:\Documents and Settings\Dad\Application Data\Uniblue
2008-05-25 17:35:10 0 d-------- C:\Program Files\Uniblue
2008-05-25 17:25:13 0 d-------- C:\Program Files\RegCure
2008-05-25 17:15:59 0 d-------- C:\Documents and Settings\Dad\Application Data\RegistrySmart
2008-05-25 17:04:15 0 d-------- C:\Documents and Settings\Mum\Application Data\RegistrySmart
2008-05-25 17:04:10 0 d-------- C:\Program Files\RegistrySmart
2008-05-24 14:44:35 0 d-------- C:\Program Files\Common Files\xing shared
2008-05-16 22:07:36 440832 --a------ C:\WINDOWS\system32\{3f5f2de2-59df-1506-fffc-ea5809007008}.dll
2008-05-08 14:02:55 0 d-------- C:\Program Files\MSECache
2008-05-08 12:24:05 0 d-------- C:\WINDOWS\Prefetch
2008-05-08 10:42:00 0 d-------- C:\WINDOWS\system32\scripting
2008-05-08 10:41:59 0 d-------- C:\WINDOWS\l2schemas
2008-05-08 10:41:58 0 d-------- C:\WINDOWS\system32\en
2008-05-08 10:41:58 0 d-------- C:\WINDOWS\system32\bits
2008-05-08 10:40:37 0 d-------- C:\WINDOWS\ServicePackFiles
2008-05-08 10:35:16 0 d-------- C:\WINDOWS\EHome
2008-05-07 08:07:50 201728 --a------ C:\WINDOWS\system32\im_screensaver.scr <Not Verified; ScreenTime Media; ScreenTime For Flash>
2008-05-07 08:07:50 0 d-------- C:\WINDOWS\system32\im_screensaver dir
2008-05-05 21:07:36 331264 --a------ C:\WINDOWS\system32\{8ab02164-3e86-9abd-2b1f-50d16d87c188}.dll

-- Find3M Report ---------------------------------------------------------------

2008-05-26 15:19:08 0 d-------- C:\Documents and Settings\Mum\Application Data\Skype
2008-05-24 14:44:35 0 d-------- C:\Program Files\Common Files
2008-05-24 14:44:29 0 d-------- C:\Program Files\Common Files\Real
2008-05-23 19:08:36 0 d-------- C:\Program Files\Spyware Doctor
2008-05-20 22:13:30 0 d-------- C:\Program Files\Microsoft Silverlight
2008-05-20 19:37:18 0 d-------- C:\Program Files\FrostWire
2008-05-12 16:14:19 0 d-------- C:\Program Files\Apple Software Update
2008-05-08 13:57:13 0 d-------- C:\Program Files\MSN Messenger
2008-05-08 12:23:41 0 d-------- C:\Program Files\Messenger
2008-05-08 10:41:58 0 d-------- C:\Program Files\Movie Maker
2008-05-08 10:40:26 0 d-------- C:\Program Files\Windows NT
2008-05-06 12:39:21 0 d-------- C:\Program Files\Real
2008-05-03 07:31:09 664 --a------ C:\WINDOWS\system32\d3d9caps.dat
2008-04-20 16:07:23 0 d-------- C:\Program Files\Common Files\PCSuite
2008-04-20 16:05:29 0 d-------- C:\Program Files\Nokia
2008-04-14 11:47:40 0 d-------- C:\Documents and Settings\Mum\Application Data\Talkback
2008-04-14 11:47:24 0 --a------ C:\WINDOWS\nsreg.dat
2008-04-14 11:47:21 0 d-------- C:\Documents and Settings\Mum\Application Data\Mozilla
2008-04-09 16:18:21 0 d-------- C:\Program Files\Lead Pursuit
2008-04-09 13:47:14 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-04-05 18:42:31 0 d-------- C:\Program Files\iTunes
2008-04-05 18:42:22 0 d-------- C:\Program Files\iPod
2008-04-05 18:40:26 0 d-------- C:\Program Files\QuickTime
2008-03-30 15:58:24 0 d-------- C:\Program Files\Common Files\Adobe
2008-03-27 11:29:09 0 d-------- C:\Program Files\Genbox Family History
2008-03-27 10:37:10 0 d-------- C:\Program Files\Family Historian
2008-03-26 16:08:23 0 d-------- C:\Program Files\Circle Developement
2008-03-25 20:09:12 89072 --a------ C:\WINDOWS\system32\myss_sb_uninstall.exe
2008-03-25 20:08:54 40713 --a------ C:\WINDOWS\system32\cpmsky-uninst.exe
2008-02-29 12:52:36 23860 --ah----- C:\WINDOWS\system32\mlfcache.dat

-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{5838fa7f-6ac6-26c2-21cc-f357516448bf}]
16/05/2008 10:07 PM 440832 --a------ C:\WINDOWS\system32\{3f5f2de2-59df-1506-fffc-ea5809007008}.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{5a89477a-9f0e-b347-cb1f-63ede9398dcc}]
05/05/2008 09:07 PM 331264 --a------ C:\WINDOWS\system32\{8ab02164-3e86-9abd-2b1f-50d16d87c188}.dll

"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [27/10/2004 03:21 PM C:\WINDOWS\system32\HdAShCut.exe]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [20/05/2005 11:11 AM]
"SoundMAX"="C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" [07/09/2005 03:35 PM]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [09/07/2001 10:50 AM]
"RemoteControl"="C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" [12/01/2005 03:01 AM]
"ATICCC"="C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" [02/01/2006 06:41 PM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [12/02/2004 01:38 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [22/02/2008 04:25 AM]
"sclauncher"="C:\Program Files\SimpleCenter\bin\win\sclauncher.exe" [30/01/2007 10:40 AM]
"HP Component Manager"="C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" [12/05/2004 03:18 PM]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [06/06/2005 11:46 PM]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [11/01/2008 10:16 PM]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [28/03/2008 11:37 PM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [30/03/2008 10:36 AM]
"SDTray"="C:\Program Files\Spyware Doctor\SDTrayApp.exe" [02/11/2007 05:24 PM]
"RegistrySmart"="C:\Program Files\RegistrySmart\RegistrySmart.exe" [01/05/2008 10:19 AM]

"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [14/04/2008 10:12 AM]
"NBJ"="C:\PROGRA~1\Ahead\NEROBA~1\NBJ.exe" [11/10/2005 06:25 PM]
"msnmsgr"="C:\Program Files\MSN Messenger\msnmsgr.exe" [19/01/2007 12:54 PM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [13/06/2007 08:13 AM]
"Skype"="C:\Program Files\Skype\Phone\Skype.exe" [13/09/2007 01:31 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [6/9/2007 10:07:51 AM]
HP Digital Imaging Monitor.lnk - C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe [5/28/2004 10:31:38 PM]
HP Image Zone Fast Start.lnk - C:\Program Files\Hp\Digital Imaging\bin\hpqthb08.exe [5/28/2004 11:06:36 PM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2/13/2001 1:01:04 AM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\dimsntfy]




@="Volume shadow copy"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
eapsvcs eaphost
dot3svc dot3svc

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs

AutoRun\command- J:\LaunchU3.exe

-- End of Deckard's System Scanner: finished at 2008-05-26 15:24:36 ------------

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 3.0
Architecture: X86; Language: English

CPU 0: Intel® Core™2 CPU 6300 @ 1.86GHz
Percentage of Memory in Use: 31%
Physical Memory (total/avail): 2047.17 MiB / 1399.92 MiB
Pagefile Memory (total/avail): 3433.87 MiB / 2547.08 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1809.12 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 181.43 GiB total, 120.31 GiB free.
D: is CDROM (No Media)
E: is Removable (No Media)
F: is Removable (No Media)
G: is Removable (No Media)
H: is Removable (No Media)
I: is Removable (No Media)

\\.\PHYSICALDRIVE0 - WDC WD2000JS-00NCB1 - 186.31 GiB - 2 partitions
\PARTITION0 (bootable) - Installable File System - 181.43 GiB - C:
\PARTITION1 - Unknown - 4.88 GiB

\\.\PHYSICALDRIVE2 - Generic USB CF Reader USB Device

\\.\PHYSICALDRIVE4 - Generic USB MS Reader USB Device

\\.\PHYSICALDRIVE1 - Generic USB SD Reader USB Device

\\.\PHYSICALDRIVE3 - Generic USB SM Reader USB Device


-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.

-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Mum\Application Data
CLASSPATH=.;C:\Program Files\Java\jre1.6.0_05\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
HOMEPATH=\Documents and Settings\Mum
Path=C:\Program Files\PC Connectivity Solution\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\ATI.ACE\;C:\Program Files\QuickTime\QTSystem\
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 6, GenuineIntel
ProgramFiles=C:\Program Files
QTJAVA=C:\Program Files\Java\jre1.6.0_05\lib\ext\QTJava.zip
USERPROFILE=C:\Documents and Settings\Mum

-- User Profiles ---------------------------------------------------------------

Dad (admin)
Mum (admin)
Alice (admin)
Eddie (admin)

-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Ahead\nero\uninstall\UNNERO.exe /UNINSTALL
--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\UNNeroVision.exe /UNINSTALL
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Photoshop 7.0 --> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Adobe\Photoshop 7.0\Uninst.isu" -c"C:\Program Files\Adobe\Photoshop 7.0\Uninst.dll"
Adobe Reader 8.1.2 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe Shockwave Player --> C:\WINDOWS\system32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Macromed\SHOCKW~1\Install.log
Adobe® Photoshop® Album Starter Edition 3.0 --> MsiExec.exe /I{4BDFD2CE-6329-42E4-9801-9B3D1F10D79B}
Adzgalore Games Collection --> C:\Program Files\Adzgalore Games Collection\uninstall.exe
Apple Mobile Device Support --> MsiExec.exe /I{44734179-8A79-4DEE-BB08-73037F065543}
Apple Software Update --> MsiExec.exe /I{02DFF6B1-1654-411C-8D7B-FD6052EF016F}
ASUS Enhanced Display Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{315ACD04-BCEB-478B-9B1D-5431D0E6CB11}\setup.exe" -l0x9 -removeonly
ATI - Software Uninstall Utility --> C:\Program Files\ATI Technologies\UninstallAll\AtiCimUn.exe
ATI Catalyst Control Center --> MsiExec.exe /I{F003CD43-85AF-4643-BC8D-3C170830827D}
ATI Parental Control & Encoder --> MsiExec.exe /I{90437E5F-0A9E-4B63-AD8B-D232897D18BF}
Bonjour --> MsiExec.exe /I{47BF1BD6-DCAC-468F-A0AD-E5DECC2211C3}
Compatibility Pack for the 2007 Office system --> MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
CSI Management Utility --> C:\Program Files\CSI\Uninstall.exe
ER Mapper ECW JPEG 2000 Plug-in for Internet Explorer [] --> C:\Program Files\Earth Resource Mapping\Image Web Server\Client\uninstall.exe
Family Historian 3.1 --> "C:\Program Files\Family Historian\unins000.exe"
FrostWire BETA --> C:\Program Files\FrostWire\Uninstall.exe
Genbox Family History 3.7.1 --> "C:\Program Files\Genbox Family History\unins000.exe"
Google Earth --> MsiExec.exe /I{407B9B5C-DAC5-4F44-A756-B57CAB4E6A8B}
Google Toolbar for Internet Explorer --> MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar2.dll"
High Definition Audio Driver Package - KB888111 --> C:\WINDOWS\$NtUninstallKB888111WXPSP2$\spuninst\spuninst.exe
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Home Media Server --> C:\Program Files\SimpleCenter\uninstall.exe
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
HP Driver Diagnostics --> MsiExec.exe /X{6314D540-E3C1-4F30-AEEB-4154C93375C3}
HP Image Zone 4.2 --> C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP PSC & OfficeJet 4.2 --> "C:\Program Files\HP\Digital Imaging\{A1062847-0846-427A-92A1-BB8251A91E91}\setup\hpzscr01.exe" -datfile hposcr04.dat
HP Software Update --> MsiExec.exe /X{457791C5-D702-4143-A7B2-2744BE9573F2}
HP Unload DLL Patch --> MsiExec.exe /X{595D0DE8-C38A-4432-B851-47DECC1A99BD}
im_screensaver --> C:\WINDOWS\system32\im_screensaver.scr /u
iTunes --> MsiExec.exe /I{585776BC-4BD6-4BD2-A19A-1D6CB44A403B}
J2SE Runtime Environment 5.0 Update 11 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150110}
Java™ 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Java™ 6 Update 5 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Java™ SE Runtime Environment 6 Update 1 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
MailWasher Free 6.1 --> "C:\Program Files\FireTrust\MailWasher Free\unins000.exe"
Marble Blast Gold Demo (remove only) --> "C:\Program Files\Marble Blast Gold Demo\uninst-mb.exe"
Messenger Plus! Live & Sponsor (CiD) --> "C:\Program Files\Messenger Plus! Live\Uninstall.exe"
Microsoft Base Smart Card Cryptographic Service Provider Package --> "C:\WINDOWS\$NtUninstallbasecsp$\spuninst\spuninst.exe"
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Office XP Professional --> MsiExec.exe /I{91110409-6000-11D3-8CFE-0050048383C9}
Microsoft Silverlight --> MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
MSXML 6.0 Parser (KB933579) --> MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}
Nero Suite --> C:\Program Files\Common Files\Nero\Uninstall\setupx.exe /uninstall ExtraUninstallID=""
Nokia Connectivity Cable Driver --> RUNDLL32.EXE nsesetup.dll,DoNTUninst
Paint.NET v3.22 --> MsiExec.exe /X{96C267DA-0926-4C11-B4E7-4D3EF85130D0}
PC Connectivity Solution --> MsiExec.exe /I{066D65EA-ED53-44E4-A96A-F81B6E409D2E}
Personal Ancestral File 5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D94A8E22-DF2B-4107-9E51-608A60A7671D}\Setup.exe"
PowerDVD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
QuickTime --> MsiExec.exe /I{1838C5A2-AB32-4145-85C1-BB9B8DFA24CD}
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
RegCure --> C:\Program Files\RegCure\uninst.exe
RegistrySmart --> MsiExec.exe /X{E3A398BC-E2FF-450F-A13E-8D07CE6BB0A6}
RootsMagic --> "C:\Program Files\RootsMagic\unins000.exe"
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Skype™ 3.5 --> MsiExec.exe /X{5C82DAE5-6EB0-4374-9254-BE3319BA4E82}
SoundMAX --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F0A37341-D692-11D4-A984-009027EC0A9C}\setup.exe" -l0x9 -removeonly
Spyware Doctor 5.1 --> C:\Program Files\Spyware Doctor\unins000.exe /LOG
Starcraft --> C:\WINDOWS\SCunin.exe C:\WINDOWS\SCunin.dat
Uniblue SpyEraser --> "C:\Program Files\Uniblue\SpyEraser\unins000.exe"
Virtual Earth 3D (Beta) --> MsiExec.exe /I{619B8475-0F48-41B7-A370-5147F7092989}
Windows Driver Package - 2Wire (2WIREPCP) Net (09/18/2002 --> C:\PROGRA~1\DIFX\D6ACC4BE676423A2B130B78A4B627FC457D98997\DPInst.exe /u C:\WINDOWS\system32\DRVSTORE\2wirepcp_69FADC00605194186DA779D20303F74BFB7E55F3\2wirepcp.inf
Windows Driver Package - Nokia (WUDFRd) WPD (03/19/2007 --> C:\PROGRA~1\DIFX\D6ACC4BE676423A2B130B78A4B627FC457D98997\dpinst.exe /u C:\WINDOWS\system32\DRVSTORE\pccswpddri_039E7E24575DBAE6A389611AF28F4EB97729D33E\pccswpddriver.inf
Windows Driver Package - Nokia Modem (02/15/2007 3.1) --> C:\PROGRA~1\DIFX\D6ACC4BE676423A2B130B78A4B627FC457D98997\dpinst.exe /u C:\WINDOWS\system32\DRVSTORE\pccs_bluet_8B37DC72918CCD58A6EC20373AF6242B037A293B\pccs_bluetooth.inf
Windows Imaging Component --> "C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows Live Messenger --> MsiExec.exe /I{571700F0-DB9D-4B3A-B03D-35A14BB5939F}
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Format SDK Hotfix - KB891122 --> "C:\WINDOWS\$NtUninstallKB891122$\spuninst\spuninst.exe"
Windows Presentation Foundation --> MsiExec.exe /X{BAF78226-3200-4DB4-BE33-4D922A799840}
Windows XP Service Pack 3 --> "C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"

-- Application Event Log -------------------------------------------------------

Event Record #/Type11308 / Error
Event Submitted/Written: 05/26/2008 01:09:34 PM
Event ID/Source: 1001 / Application Error
Event Description:
Fault bucket 714918333.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Event Record #/Type11307 / Error
Event Submitted/Written: 05/26/2008 01:08:19 PM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application iexplore.exe, version 7.0.6000.16640, faulting module unknown, version, fault address 0x62160b50.
Processing media-specific event for [iexplore.exe!ws!]

Event Record #/Type11303 / Warning
Event Submitted/Written: 05/26/2008 08:23:58 AM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type11302 / Warning
Event Submitted/Written: 05/26/2008 08:23:47 AM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type11297 / Success
Event Submitted/Written: 05/26/2008 07:36:44 AM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.

-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.

-- System Event Log ------------------------------------------------------------

Event Record #/Type68526 / Error
Event Submitted/Written: 05/26/2008 08:23:15 AM
Event ID/Source: 10010 / DCOM
Event Description:
The server {66B093B7-B5E3-4CFE-B32B-FEB55F172481} did not register with DCOM within the required timeout.

Event Record #/Type68525 / Warning
Event Submitted/Written: 05/26/2008 08:23:13 AM
Event ID/Source: 256 / PlugPlayManager
Event Description:
Timed out sending notification of device interface change to window of "SAS window"

Event Record #/Type68505 / Error
Event Submitted/Written: 05/25/2008 09:02:33 PM
Event ID/Source: 10010 / DCOM
Event Description:
The server {66B093B7-B5E3-4CFE-B32B-FEB55F172481} did not register with DCOM within the required timeout.

Event Record #/Type68470 / Error
Event Submitted/Written: 05/25/2008 05:14:35 PM
Event ID/Source: 10010 / DCOM
Event Description:
The server {66B093B7-B5E3-4CFE-B32B-FEB55F172481} did not register with DCOM within the required timeout.

Event Record #/Type68468 / Error
Event Submitted/Written: 05/25/2008 05:14:05 PM
Event ID/Source: 10010 / DCOM
Event Description:
The server {66B093B7-B5E3-4CFE-B32B-FEB55F172481} did not register with DCOM within the required timeout.

-- End of Deckard's System Scanner: finished at 2008-05-26 15:24:36 ------------

Attached Files

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#2 SifuMike


    malware expert

  • Staff Emeritus
  • 15,385 posts
  • Gender:Male
  • Location:Vancouver (not BC) WA (Not DC) USA
  • Local time:06:15 PM

Posted 08 June 2008 - 01:20 PM

Hello josee,

Sorry for the delay, but we have many logs backed up.

Before we start, you need to realize that you are missing one important program on that computer: An antivirus.

This is somewhat suicidal in today's digital world. :thumbsup:

You need to install an antivirus program as soon as you can and run a complete scan of the computer.

I recommend you download the free

Avast or
AntiVir or
AVG antivirus

Products from all three vendors received the Virus Bulletin's VB100% award and certification for virus detection from ICSA Labs.

Never install more than one antivirus scanner or firewall on your system! Several together can give you problems and decrease the reliability of it seriously!


The following is referring to RegCure and RegistrySmart.
Please be aware that bleepingcomputer staff do not recommend the usage of registry cleaners / tools due to the following facts:
  • Registry tools can cause irreparable damage to your Operating System
  • Registry tools can, as a result of the above, render your pc to be inoperable.
This is done, assuming that the major audience here at this board might be inexperienced users and thus a suggested safeguard from our side.

If you feel you have the need for a registry cleaner, then you are just as welcome to keep it. This is what we refer to an "optional fix" and is up to the user, so just take this as a recommendation from my side.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:
  • Download the latest version of Sun Java Runtime Environment 6 Update 6.
  • Scroll down to where it says "Sun Java Runtime Environment 6 Update 6".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation, Multi-language jre-6u6-windows-i586.exe and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
    Examples of older versions in Add or Remove Programs:
    Java™ 6 Update 3
    Java™ 6 Update 5
    Java™ SE Runtime Environment 6 Update 1
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u6-windows-i586-p.exe to install the newest version.

C:\Documents and Settings\Mum\Local Settings\Temporary Internet Files\Content.IE5\EYVWN9JM\dss[1].exe

You currently have DSS.exe in a temp folder and it needs to be in a folder on the desktop (not a temp folder). We will run AFT cleaner to delete all the files from temp folder.

Please download ATF Cleaner by Atribune.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Now create a new Deckard's System Scanner (DSS) Log

Please download Deckard's System Scanner (DSS) from one of the links below and save to your Desktop (not a temp folder or file).
    Primary Mirror
    Secondary Mirror

Note: You must be logged onto an account with administrator privileges when using Deckard's System Scanner.

1. Close all applications and windows.
2. Double-click on dss.exe to run it and follow the prompts.

3. If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
4. When the scan is complete, two text files will open in Notepad:
main.txt <-- Will be maximized
extra.txt <-- Will be minimized
5. If not, they both can be found in the C:\Deckard\System Scanner folder.
6. Please copy (<Control>+C) and paste (<Control>+V) the contents of main.txt and extra.txt in your next reply.

Note: When running DSS, some firewalls may warn that DSS is trying to access the Internet; especially if you are asked to download the most current version of HijackThis. Please ensure that DSS is given permission to access the internet.
Note: If you get a warning from your anti-virus while DSS is scanning, please allow DSS to continue as the scan is not harmful.

In your next reply, I need to see the following reports:
DSS Main.txt
DSS Extra.txt

Edited by SifuMike, 08 June 2008 - 01:27 PM.

If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!

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#3 SifuMike


    malware expert

  • Staff Emeritus
  • 15,385 posts
  • Gender:Male
  • Location:Vancouver (not BC) WA (Not DC) USA
  • Local time:06:15 PM

Posted 13 June 2008 - 10:21 PM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact me or a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!

Posted Image

Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

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