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My Computer Needs Help!


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#1 Rob81

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Posted 25 May 2008 - 04:47 PM

Hello I recently was infected with some type of virus and spyware on my computer and I needed some help resolving these problems. My windows automatic updates turned off automatically on start up and my internet security setting are always changing. I set the internet settings to defeault and they change to the lowest possible settings I am sure that is a result of some type of virus or spyware trying to compromise my operating system. I also get unwanted websites opening. If I enter a search in google my search results lead me to advertisement pages ect. I also noticed my yahoo toolbar was uninstalled allowing all sorts of pop ups. Norton antivirus found a virus called "Trojan.Low Zones" and supposodly resolved the issues with that particular virus. I have also ran Spybot search and destroy and Super Anti SPyware and they have found "Virtumonde,Zlob.Downloader.Vcd,Virtumonde.dll" spybot says it fixed the infections but my windows updates are still being comprimised and I get different web pages popping up. When I would run superantispyware as soon as it found infections during a scan my computer would restart on its own. After running all these scans the computer is running much better and not restarting on its own but I am still infected. Any help would be greatly appreciated.
I am running Windows XP home.
Thanks,Rob

Edited by Rob81, 25 May 2008 - 04:49 PM.


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#2 boopme

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Posted 25 May 2008 - 05:05 PM

hello Rob81
Let's try and run these 2 tools

First run this scan SmitFraudFix by S!Ri
The report can be found at the root of the system drive, usually at C:\rapport.txt .

Next:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Rob81

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Posted 25 May 2008 - 06:09 PM

Hello I cant seem to navigate to this webpage on my infected computer I am currently on my laptop. Everytime I try to type the url to this site or this thread it takes me to some kind of advertisement. I tried saving both those programs to my memory stick and then putting them on my desktop and running them but the smitfraud program wont open my mouse arrow looks like its doing something for a second then nothing happens!

#4 Rob81

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Posted 25 May 2008 - 06:52 PM

Ok I red somewhere that this "virtumonde" thing recognizes the filename "smitfraud" and wont let it run. I renamed the "smitfraud" file and copied it to my memory stick then i cut and pasted it on my desktop and when I clicked on it,it opened so I got that to work now I just have to follow the other steps hopefully the other mallware program will run!!!
UPDATE: Also when I tried to run the malwarebytes program it to wouldnt open when I cut and pasted it on the desktop. I also had to rename it then it would open the scan is currently in progress I should be posting the log shortly!!

Edited by Rob81, 25 May 2008 - 07:20 PM.


#5 boopme

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Posted 25 May 2008 - 07:28 PM

Good work ,let us know
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Rob81

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Posted 25 May 2008 - 07:36 PM

Here Is My Log!!!

Malwarebytes' Anti-Malware 1.12
Database version: 786

Scan type: Quick Scan
Objects scanned: 37309
Time elapsed: 2 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 9
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\efcYPfGv.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\system32\xxyvwwuT.dll (Trojan.Vundo) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3aa1091d-475a-4851-859c-cd81aa156bc1} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{3aa1091d-475a-4851-859c-cd81aa156bc1} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{663656df-6bae-460c-a612-8133df519346} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{663656df-6bae-460c-a612-8133df519346} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\xxyvwwut (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{663656df-6bae-460c-a612-8133df519346} (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\efcypfgv -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\efcypfgv -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\awtmxnqw.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wqnxmtwa.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\efcYPfGv.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\vGfPYcfe.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\vGfPYcfe.ini2 (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\xxyvwwuT.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\cookies.ini (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\clbdll.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\drivers\clbdriver.sys (Rootkit.Agent) -> Quarantined and deleted successfully.

#7 boopme

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Posted 25 May 2008 - 07:41 PM

PC getting better?
Reboot and run it again,from mormal mode.
Run the Super again from safe mode,post that log also.

Also run this...
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Rob81

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Posted 25 May 2008 - 07:54 PM

Ya it seems a little more snappy then before I also noticed the automatic updates stayed on after restrating!!! I ran the malware bytes program in normal mode the instructions didnt say to run in safe mode. What is the "super"??? You said run the "super" again??
Thanks

#9 boopme

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Posted 25 May 2008 - 08:17 PM

Sorry Superantispyware. MBAM is better in normal, wasn't sure how you ran it. Run the ATF file cleaner in safe too.

Edited by boopme, 25 May 2008 - 08:17 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Rob81

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Posted 25 May 2008 - 08:21 PM

When running super should i be running full scans or quick scans??? I ran MB in normal mode and it found 3 entries which it removed. I have super running in safe on quick scan as we speak is that ok?

#11 boopme

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Posted 25 May 2008 - 08:32 PM

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Rob81

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Posted 25 May 2008 - 08:32 PM

I am running the ATF cleaner in safe mode as we speak here is my Superantispyware log!!!

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/25/2008 at 09:24 PM

Application Version : 4.0.1126

Core Rules Database Version : 3392
Trace Rules Database Version: 1384

Scan type : Quick Scan
Total Scan Time : 00:09:45

Memory items scanned : 185
Memory threats detected : 0
Registry items scanned : 455
Registry threats detected : 0
File items scanned : 5682
File threats detected : 1

Adware.Tracking Cookie
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[1].txt
SORRY: I had ran the scan before you posted I already have superantispyware on my computer I will configure mine the way your steps indicate and run another scan and post the log! Sorry if I jumped the gun!!

Edited by Rob81, 25 May 2008 - 08:36 PM.


#13 boopme

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Posted 25 May 2008 - 08:35 PM

Just a cookie, you done so much you may as well just run the Complete scan and see if there is anything more than a tracking cookie.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 Rob81

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Posted 25 May 2008 - 08:42 PM

I configured the preferences the way you said and I am running a full scan. After this scans I will run the ATF cleaner as you said and I will post the new superantispyware log!

#15 Rob81

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Posted 25 May 2008 - 09:24 PM

Ok I ran a full system scan with Superantivirus here is the log. (no threats detected yeeehaw) I also ran the ATF cleaner.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/25/2008 at 10:18 PM

Application Version : 4.0.1126

Core Rules Database Version : 3392
Trace Rules Database Version: 1384

Scan type : Complete Scan
Total Scan Time : 00:39:16

Memory items scanned : 182
Memory threats detected : 0
Registry items scanned : 6015
Registry threats detected : 0
File items scanned : 65848
File threats detected : 0




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