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Ie 6 And Mozilla Dont Open


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#1 t9962

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Posted 25 May 2008 - 02:57 AM

Hi,

i had XP-SP2 with IE7 on my dell dimension 4600, had virus and spyware problems. I removed virus and spyware by running tools like - trojan remover, smitfraudfix, superantispyware, rogue scanfix, hijackthis and along with dial-a-fix. though i was able to remove all the virus and spyware my IE7 was still no matter how many times i reset the home page only shows "www.dell4you.com/myway" homepage. I ran hijackthis for this and no go. I uninstalled IE7 and still i get the same thing. when i ran highjackthis in ie6 and restarted i am unable to open ie6. i ran iefix still no go. however i can access internet through the address bar in "mycomputer" so i downloaded mozilla thinking that its an IE issue. But mozilla doesnt open either!!! so now im stuck with 2 browsers that dont open!

can anybody help me in resolving this........

thanks.

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#2 t9962

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Posted 29 May 2008 - 02:51 AM

How come with so many techie geniuses not a single reply :thumbsup:

#3 jgweed

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Posted 29 May 2008 - 09:26 AM

Is your computer purchased from Dell?
It may be that you have not removed the redirect, in which case submitted a HJT log to our team of experts seems a good idea.
Cheers,
John
Whereof one cannot speak, thereof one should be silent.




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