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Help! .exe error pops up...


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11 replies to this topic

#1 PureTragedy

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Posted 02 April 2005 - 12:31 AM

Everytime I login to my windows name it says that the imwireup.exe program cannot start because commcoss.dll was not found. I don't know what to do, I'm new at computer stuff. Can someone please help????

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#2 Bear

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Posted 02 April 2005 - 12:53 AM

See if this helps, please click Here
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#3 PureTragedy

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Posted 02 April 2005 - 01:51 AM

Thanks, but I've looked at that. I don't understand what to do, like I said, I'm very ignorant when it comes to computers. I've searched google and haven't found anything that helps me. I ran ad-aware and search&destroy but it still pops up. I'm really scared....

#4 tg1911

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Posted 02 April 2005 - 02:10 AM

Do you use an antivirus program?
Update it, then run it in safe mode.

Also, run these online virus scanners:
http://www.pandasoftware.com/activescan/
http://housecall.trendmicro.com/
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#5 PureTragedy

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Posted 02 April 2005 - 02:28 AM

What is safe mode and how do I run it in it?
*is very non-computer savvy*

#6 Rimmer

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Posted 02 April 2005 - 06:09 AM

Pure Tragedy - here is the link to the Safe Mode Tutorial:

http://www.bleepingcomputer.com/forums/How...Mode-tut61.html

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#7 PureTragedy

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Posted 02 April 2005 - 07:50 PM

Well I did the safe mode and ran AVG and ad-aware but Norton didn't work, it just kept saying that an error occured. The .exe error keeps coming up, I don't know what else to do... :thumbsup:

#8 DeCipher

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Posted 02 April 2005 - 08:18 PM

Try this

http://www3.ca.com/securityadvisor/pest/pe...px?id=453075065

Make sure you create a restore point and back up your registry. You can make a restore point by...

Clicking Start -> Programs -> Accessories -> System Tools -> System Restore. Then follow the steps.

To back up the registry do the following.

Click Start -> Run. Type regedit, hit enter.
Click file - > Export
Name the file.
Make sure 'All' is selected under 'Export Range'

Now just follow the steps in the article. When it says remove or find a value of HKey...., use the regedit program.

Hope this helps

Keith
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#9 PureTragedy

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Posted 02 April 2005 - 09:00 PM

I'm sorry, I did everything except follow the directions on the site link you gave me. I don't understand them, it's like Greek. I've only had a computer for a few weeks, so I don't know what I'm doing...
If someone can explain what the site wants me to do little simpler, I would really appreciate it.

#10 DeCipher

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Posted 02 April 2005 - 09:18 PM

Ok...

Press Crtl + Alt + delete all at the same time. Click the Processes tab. Look for idctup20.exe. Click it then click end process. Close the window.

Now click start -> run -> type 'regedit', hit enter. On the left side of the screen click the plus for HKEY_LOCAL_MACHINE, then software, then microsoft, then, windows, then currentversion. Now click the run folder, not the plus. Now look for intdctrr on the right side of the screen. If you find it, right click it and delete it. Your done with regedit, close it. Now click 'My Computer', then your main hard drive (probably c:) then go to windows, then system32. Now look for the idctup20.exe file. If you find it, delete it and reboot your machine.

Edit: Instead of idctup20.exe, it might be imwireup.exe
Edit again: I also found this tool, XoftSpy, they claim to remove it.

That should be it. Le me know what happens.

Keith

Edited by DeCipher, 02 April 2005 - 09:24 PM.

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#11 PureTragedy

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Posted 02 April 2005 - 09:53 PM

I did the Atl+Ctrl+Del but I couldn't find the one you mentioned or the imwireup.exe. But I did everything else you said, and the error didn't come up again, so I hope it's okay now! Thank you all SOOO much for the help!! :thumbsup:

#12 DeCipher

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Posted 02 April 2005 - 09:55 PM

:thumbsup:

Glad to help

Keith
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