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Infected With Spyware Need Help!


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6 replies to this topic

#1 mdterp

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Posted 24 May 2008 - 10:35 AM

I have recently been fighting some sort of spyware which is an adware type. Each time I open my Internet Explorer I am Immediately slowed down by at least two popups at a time. I have Trind Micro PC-Cillin Internet Security 2007 installed on my computer and have run numerous scans for viruses and spyware. A few weeks ago I did find a few viruses: Troj_Agent.AOEZ ; Troj_Agent.YDY; and PAK_Generic.001. I followed the stepsto resolve and delete these viruses, however, my computer is still acting very sluggish and the popups are driving me insane. I also ran a Spyeraser scan and it found a file called
ADWARE.PARTYBINGO
hkey_current_user/software/partygaming/partycasino. After researching this it seems that this is a spyware which generates popups but I was unable to fix this problem.

Any help with resolving these popups and sluggish computer would be of great assistance to me.

BC AdBot (Login to Remove)

 


#2 quietman7

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Posted 24 May 2008 - 04:35 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#3 mdterp

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Posted 24 May 2008 - 11:04 PM

Ran the MBAM and here is the Results log:



Malwarebytes' Anti-Malware 1.12
Database version: 785

Scan type: Quick Scan
Objects scanned: 39521
Time elapsed: 6 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\inetchk (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cmds (Trojan.Agent) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\2aeeab2f (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Users\Phil\AppData\Local\Temp\uiokwxlj.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Users\Phil\AppData\Local\Temp\vujvkecv.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Users\Phil\AppData\Local\Temp\xrsxfrro.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Users\Phil\AppData\Local\Temp\tuvVPijj.dll (Trojan.Agent) -> Delete on reboot.
C:\Users\Phil\AppData\Local\Temp\edyysxed.dll (Trojan.Vundo) -> Delete on reboot.
C:\Users\Phil\AppData\Local\Temp\zhm14q9o.dat (Trojan.Agent) -> Quarantined and deleted successfully.







Upon restart I was also notified of a "RunDLL: Error Loading...The specified module could not be found" I've never seen this message until after I perfomed the removal of the infected files above.
I am not sure what RunDLL is or whether it not this is a significant change.

#4 quietman7

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Posted 25 May 2008 - 06:40 AM

It's not unusual to receive such an error after using tools to remove malware infection.

RunDLL32.exe is a legit Windows file that loads .dll files which too can be legit or malware related. A RunDLL "Error loading..."..."specific module could not be found" message usually occurs when the .dll file(s) that was set to run at startup has been deleted and it becomes an orphaned registry entry. Windows is trying to load this file(s) but cannot locate it since the file was removed during an anti-virus or anti-malware scan. However, the associated registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.
  • Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
  • Open the folder and double-click on autoruns.exe to launch it.
  • Please be patient as it scans and populates the entries.
  • When done scanning, it will say Ready at the bottom.
  • Scroll through the list and look for a startup entry related to the file(s) in the error message.
  • Right-click on the entry and choose delete.
  • Reboot your computer and see if the startup error returns.

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#5 mdterp

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Posted 25 May 2008 - 09:56 PM

Thank you for all of your help. The program that you had me run seems to have sped up my computer by a great amount and I have not had any unusual popups since then.

Thanks once again

#6 boopme

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Posted 25 May 2008 - 10:04 PM

If there are no more signs of the malware then,,,,

Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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#7 quietman7

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Posted 26 May 2008 - 06:22 AM

To protect yourself against malware and reduce the potential for re-infection, be sure to read:
"Simple and easy ways to keep your computer safe".
"How did I get infected?, With steps so it does not happen again!".
"Best Practices - Internet Safety for 2008".
"Hardening Windows Security - Part 1 & Part 2".
"IE Recommended Minimal Security Settings".
"How to Set Security Options in the Firefox Browser".
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