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Computer Only Loads Under "last Known Good Config."


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#1 dontbreakme

dontbreakme

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Posted 23 May 2008 - 12:35 PM

Something is seriously wrong with my computer I think. It's been running slightly slower than usual lately but not enough to arouse suspicion until on Sunday my browser began showing signs of being hijacked. It would redirect me to various pages when I was clicking on links or searching yahoo or anything really. So I knew that meant I'd been hijacked.

I ran my antivirus and spybot search and destroy and antivirus (AVG) found nothing and spybot found a few things and supposedly deleted them but said a few could not be deleted until I restarted. I restarted and my browser was still hijacked... I restarted again and it wouldn't load up. Not even in any of the safe modes. It just acted like itw as loading and then continually restarted it self. I panicked and called the emachine # and the guy told me to hit F8 when loading and hit enter on the "Disable automatic restart when system fail" or something like that so I did and it loaded up. He advised me to run the anti-v prog again and spybot and to call back if there was any problems.

I did and it acted fine and things seemed ok so the next day I turned on the computer and it again, continually restarted itself without actually loading up. I saw an option under F8 to start with last known good configuration and since then that is the only way I can get the computer to load up.

I ran anti-v and spybot again today and antiv found all sorts of trojans and a keylogger and a ton of adware and supposedly deleted it. So I restarted... Still not loading up w/o me using the "last known good config" option... Browser seems fine no, no more symptoms of hijacking.

But obviously the issue of it not loading up is very troublesome... I don't know much about computers just general stuff.

If anyone can help please let me know. I'm scared to even turn the computer off for fear it might not come back up. :thumbsup: I have ran the trendmicro online scan and it found some adware and deleted it. I've ran a-squared anti malware and it found some things and supposedly deleted it. Also ran windows defender which found nothing. I don't know what else to do. Someone please help. I just had the blue screen pop up and the computer shut down and restarted itself only to have me have to use the "last known good configuartion" to get into it again. HELP :) Is there a way to just completely delete everything and start fresh??

I'm usuing an Emachine T5062.
2 Gig of ram.
Vista Home premium.
AVG 8 antivirus.
Comodo Firewall Pro.

My firefox and IE are both current versions.

And here is the Hijackthis log :

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:01:29 AM, on 5/23/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Auslogics\AusLogics BoostSpeed\BoostSpeed.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch...DTP&M=T5062
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.2.2.28.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVGTOOLBAR - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\google\BAE.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Auslogics BoostSpeed 4] C:\Program Files\Auslogics\AusLogics BoostSpeed\boostspeed.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.2.2.28.dll/206 (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\Windows\system32\guard32.dll,avgrsstx.dll,
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: a-squared Anti-Malware Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files\a-squared Anti-Malware\a2service.exe
O23 - Service: AdwareAlert Scanning Engine (AdwareAlertSrv) - Adaptec, Inc. - (no file)
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

--
End of file - 8963 bytes

P.s. - The trojans AVG has found and supposedly said it has removed or deleted are :

5-19 Found and deleted :

trojan.Zlob.f
trojan.Zapchast
trojan.Wayphisher
trojan.Wayphisher
trojan.Wayphisher
trojan.VB.aft
trojan.VB.aft
trojan.Small.anm
trojan.PWS.cu
trojan.Kolweb.b
trojan.Killproc.h
trojan.Puper.ac
trojan.Lespy.a
trojan.KillAV.F
trojan.Deif.lb
trojan.conhook.b
trojan.Ciadoor.m
logger.sters
Logger.perfectkeylogger
logger.Agent.io
hijacker.generic
hijacker.generic

5-21 found and deleted :

trojan.Zlob.f
trojan.Wayphisher
trojan.Wayphisher
trojan.Wayphisher
trojan.Zapchast
trojan.VB.aft
trojan.VB.aft
trojan.Small.anm
trojan.PWS.cu
trojan,puper.ac
trojan.Lespy.a
trojan.Kolweb.b
trojan.Kolweb.b
trojan.KillAV.F
trojan.Goldun.q
trojan.Killproc.h
trojan.Goldun.u
trojan.Goldun.E
trojan.CWSMeup.b
trojan.Conhook.c
trojan.Conhook.b
trojan.Ciadoor.m
trojan.Brospy.c
trojan.Banker.q
trojan.Delf.nj
trojan.Delf.lb
trojan.Agent.if
trojan.Agent.gg
trojan.Agent.dq
trojan.Agent.dj
logger.Sters
logger.Small.cz
logger.Goldun.w
logger.Goldun.ed
logger.Golden.h
hijacker.generic
logger.Goldun.aa
logger.Agent.io
hijacker.SpyAxe
hijacker.MorwillSearch
logger.PerfectKeyLogger
logger.Golden.an
hijacker.MorwillSearch
Downloader.small.nl
Downloader.delf
Downloader.Fugif
Downloader.Deif
Downloader.Deif
Downloader.Conhook.l
Downloader.Agent.rs

Scanning again now and so far its found virus Win32/HLLP.Detroie

Someone please help. :thumbsup:

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#2 ken545

ken545

    Malware Response Team


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Posted 22 June 2008 - 01:33 PM

Hello dontbreakme

Welcome to the Bleeping Computer Malware Removal Forum, sorry about the delay, but the amount of people posting with infected computers is through the roof and sometimes we can't get to logs as fast as we would like to. If you have not resolved your issue and still need assistance, post a new HJT log please as your system may have changed since your original post.


Ken

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#3 ken545

ken545

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Posted 07 July 2008 - 03:49 AM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a Staff member. Include the address of this thread in your request. This applies only to the original topic starter. Should you have a new issue, please start a New Topic.

mvp_host.pngConsumer Security 2007-2008-2009-2010-2011-2012-2013-2014



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