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Brand New Computer Randomly Restarted?


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4 replies to this topic

#1 TTC

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Posted 22 May 2008 - 09:43 AM

Lol...Go figure. I get a new computer, and it randomly restarted on me today. I checked the event viewer and it said this:

The process winlogon.exe has initiated the restart of computer for the following reason: No title for this reason could be found
Minor Reason: 0x2
Shutdown Type: reboot
Comment:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


This happened while I was afk (sleeping),

What's it mean?

Thanks,

TTC

Edited by TTC, 22 May 2008 - 10:04 AM.


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#2 Michael-Anthony

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Posted 22 May 2008 - 09:56 AM

Do you have automatic updates enabled, if so, check the event viewer for last installed update before the restart.

if it is enabled try disabling it and see if that happens.

if that dont work...

WARNING: Performing the actions outlined in this post renders System Restore useless. Please proceed at own risk.

Edited by Michael-Anthony, 22 May 2008 - 10:12 AM.


#3 TTC

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Posted 22 May 2008 - 10:02 AM

There's no way I could've gotten a virus within 24 hours. oO; It's up to date with all its security...and I barely use this thing for anything. I just got it yesterday!

I checked the system log about what was going on with it, and it turns out there was a series of automatic updates before it took place. Perhaps its related to that?

#4 hamluis

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Posted 22 May 2008 - 10:24 AM

Updates for Windows...often require reboots and such are built into the update routines.

Louis

#5 usasma

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Posted 22 May 2008 - 04:44 PM

An unprotected computer connected to the internet can become infected in 20 minutes. I have no statistics on protected systems that are used to surf the web - but clicking on just one wrong thing can infect you immediately.

A crash in winlogon.exe is serious - it's the process that allows you to logon and start user-level processes.
Try the recommendations made by Michael-Anthony and hamluis and get back to us with the results.
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