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Unknown Hardware Causing System Crashes


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3 replies to this topic

#1 stealthbomber757

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Posted 21 May 2008 - 01:48 PM

My computer very regularly freezes/blue screens and I cannot determine what is the cause of it. It always crashes when I am trying to burn a dvd that I am making using Nero Vision version 4. I have updated the BIOS and all the drivers are up to date. Here are my specs:

Intel 975xbx2kr mobo
intel core2quad q6600 cpu
western digital wd5000aaks 500gb hdd
xfx geforce 8500gt pci express video card
2gb ocz platinum dual channel pc6400 memory
ultra 550w x2 psu
optiarc 18x dvdrw (2)
thermaltake cl-p0257 blue orb cpu cooling fan
pinnacle pctv hd pci card
vista 32-bit enterprise




I have gotten the IRQL_NOT_LESS_OR_EQUAL blue screen.




I have gotten the following error message:
Product
Windows Modules Installer

Problem
WINDOWS_WCP_OTHER_FAILURE2

Date
5/20/2008 2:30 PM

Status
Report Sent

Problem signature
Problem Event Name: WINDOWS_WCP_OTHER_FAILURE2
OsVersion: 6.0.6000
File: base\wcp\componentstore\csd_transact.cpp
Function: CCSDirectTransaction::StageComponent
Line: 1186
Status: c015001c
OS Version: 6.0.6001.2.1.0.256.4
Locale ID: 1033

Extra information about the problem
Bucket ID: 11869883



I have tried formatting the hard drive and reinstalling everything and that did not work. I would post the dump file but I don't know how to get one. Please let me know what other information is needed.

Edited by stealthbomber757, 21 May 2008 - 03:08 PM.


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#2 Jacee

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Posted 21 May 2008 - 04:48 PM

Apparently Nero 4 doesn't work with Vista. You can check here to see updates:
http://www.nero.com/enu/downloads-nero7-update.php

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#3 stealthbomber757

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Posted 22 May 2008 - 12:54 PM

I know that the program works on vista as i have it running on another computer. i tried installing that update and it did not help. here are some more error messages i have received:


1.
physical memory dump failed with status 0xc0000185
STOP: 0X0000008E (0XC0000005, 0X81C83D35, 0X9658BBBC, 0X00000000)

2.
Blue Screen error message: The video memory manager has encountered an unexpected fatal error.

Stop: 0x0000010E (0x00000016, 0x86f05b60, 0x00003000, 0x00000400)

3.

An attempt was made to execute to non-executable memory.
Stop: 0x000000FC (0x0031409c, 0x140dd867, 0x8a5e7d64, 0x00000000)

4.

Driver_irql_not_less_or_equal
Stop: 0x000000d1 (0x000000e1, 0x000000ff, 0x00000008, 0x000000e1)

5.

Irql_not_less_or_equal
Stop: 0x0000000a (0x00000010, 0x0000001b, 0x00000000, 0x81b0840c)

6.

fltmgr.sys - address 807cdc3c base at 807c9000, date stamp 47918a6a

#4 usasma

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Posted 22 May 2008 - 04:29 PM

It may work on another computer, but there's enough significant issues with it that it should be suspect on this computer.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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