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Antispyware On My Wallpaper


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8 replies to this topic

#1 lostmom

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Posted 20 May 2008 - 10:10 PM

My computer started with some pop ups about my computer being infected and to fix the problem click here. I could not close them out. An add on appeared on my browser tool bar. Then my task manager locked up. After a restart, my wallpaper had changed to a red screen with a large warning and my task bar disappeared. Then I started getting a cannot find file c:/WINDOWS/privacy_danger/index.htm... I followed some steps I found on bullgaurd forum, including run superantispyware and combofix. I had also installed CA Internet Security Suite. Finally I had everything was back to normal, I was even able to reset the wallpaper. Then today my wallpaper went back to the red warning and then went white. Please help me get rid of any problems and set my security up so I will not continue to have problems. We have three computers all on wireless set up.

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#2 boopme

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Posted 20 May 2008 - 10:35 PM

Hi are you running XP or anoyjer?
Run this tool,please.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#3 lostmom

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Posted 20 May 2008 - 11:02 PM

Thank you. I have XP.

I ran the Malwarebytes Anti-Malware. Below is my log. When my computer booted the wallpaper has changed, but has not returned to it's original setting.

Malwarebytes' Anti-Malware 1.12
Database version: 772

Scan type: Quick Scan
Objects scanned: 40607
Time elapsed: 7 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 5
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\WinCtrl32.dll (Trojan.Agent) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{8b3d932d-28df-4379-85ef-058835b794ae} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\winctrl32 (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\gktxaspm.bxkm (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0\Source (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\c00b8f7b (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\gnowmebk (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\WinCtrl32.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\esta.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

#4 boopme

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Posted 21 May 2008 - 01:35 PM

Please reboot the PC if you haven't yet.
Now run

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Then
Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 quietman7

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Posted 21 May 2008 - 01:43 PM

When my computer booted the wallpaper has changed, but has not returned to it's original setting.

What did it change to? Did you try going into your Desktop Settings to make changes?
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#6 lostmom

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Posted 21 May 2008 - 02:25 PM

The log is below, it came back with no threats detected.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 05/21/2008 at 12:12 PM

Application Version : 4.1.1046

Core Rules Database Version : 3465
Trace Rules Database Version: 1456

Scan type : Complete Scan
Total Scan Time : 00:27:34

Memory items scanned : 615
Memory threats detected : 0
Registry items scanned : 9284
Registry threats detected : 0
File items scanned : 17622
File threats detected : 0

To reply to quietman7, yes when I go to the display the desktop background shows my two boys, but what is displayed on my background is a folder window with the side bar of files and folder tasks.

I am a little concerned. This all started last saturday, I followed some a forum and ran SDfix, SuperAntispyware and a Combofix and all was good. Then monday it started all over again. But now the no threats are detected. What do I do now???

#7 quietman7

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Posted 21 May 2008 - 02:33 PM

Go to Start > Control Panel > Display. Click on the "Desktop" tab, then the "Customize Desktop..." button.
Click on the "Web" tab, then under Web Pages, uncheck and delete everything you find (except "My Current Home page").
Also, make sure the Lock desktop items box is unchecked. Click "Ok", then "Apply" and "Ok".

Edited by boopme, 06 November 2011 - 12:32 PM.

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#8 lostmom

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Posted 21 May 2008 - 02:45 PM

Thank you. :thumbsup: My desktop has returned and I do remember having to do this before. But how do I keep this from happening, again? I currently have CA Internet Securty Suite. Am I not protected enough? and should I leave Malwarebytes, ATF cleaner and SuperAntiSpyware on my computer? I have heard having more than one security is not good. (as you can tell I am not tech savy) please help! I really don't want to have to spend 5 days working on my computer again.

#9 quietman7

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Posted 21 May 2008 - 03:59 PM

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Yes, I recommend you keep SAS, MBAM and ATF.

To protect yourself against malware and reduce the potential for re-infection, be sure to read:
"Simple and easy ways to keep your computer safe".
"How did I get infected?, With steps so it does not happen again!".
"Best Practices - Internet Safety for 2008".
"Hardening Windows Security - Part 1 & Part 2".
"IE Recommended Minimal Security Settings".
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