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Monitor Or Video Card Problem


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#1 Bassy2

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Posted 20 May 2008 - 07:49 PM

Hello All,

I run Windows XP Pro SP2. I also use Avast anti virus, (now with Anti Spyware) and Superantispyware and Spyware Blaster. My system information are as follows: -

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name HOME
System Manufacturer ECS
System Model M825VXX
System Type X86-based PC
Processor x86 Family 6 Model 8 Stepping 1 AuthenticAMD ~1200 Mhz
BIOS Version/Date American Megatrends Inc. 07.00T, 4/2/2001
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name HOME\Smarty
Time Zone SA Western Standard Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 632.66 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.93 GB
Page File Space 1.40 GB
Page File C:\pagefile.sys

Further information

Name S3 Graphics ProSavageDDR
PNP Device ID PCI\VEN_5333&DEV_8D04&SUBSYS_8D045333&REV_00\4&26E5833C&0&0008
Adapter Type Trident 9440, S3 Graphics Co., Ltd. compatible
Adapter Description S3 Graphics ProSavageDDR
Adapter RAM 2.00 MB (2,097,152 bytes)
Installed Drivers vga.sys,tgiul50.dll
Driver Version 6.14.10.0025-13.94.25
INF File oem14.inf (S3Psddr section)
Color Planes 1
Color Table Entries 65536
Resolution 800 x 600 x 60 hertz
Bits/Pixel 16
Memory Address 0xDFA80000-0xDFAFFFFF
Memory Address 0xD0000000-0xD7FFFFFF
Driver c:\windows\system32\drivers\s3gnbm.sys (6.14.10.0025-13.94.25, 163.13 KB (167,040 bytes), 8/11/2007 6:52 AM)

Name Trident Video Accelerator 9440
PNP Device ID PCI\VEN_1023&DEV_9440&SUBSYS_00000000&REV_E3\3&61AAA01&0&40
Adapter Type S3 ProSavage DDR, Trident MicroSystems compatible
Adapter Description Trident Video Accelerator 9440
Adapter RAM 32.00 MB (33,554,432 bytes)
Installed Drivers s3gnb.dll
Driver Version 5.1.2462.0015
INF File tgiu.inf (tgiul50 section)
Color Planes Not Available
Color Table Entries Not Available
Resolution Not Available
Bits/Pixel Not Available
Memory Address 0xDFE00000-0xDFFFFFFF
Memory Address 0xDFDF0000-0xDFDFFFFF
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
I/O Port 0x000043C6-0x000043C9
I/O Port 0x000083C6-0x000083C8
I/O Port 0x00002100-0x000021FF
Driver c:\windows\system32\drivers\tgiulnt5.sys (5.1.2462.0015 (ReleasedBinaries.010308-1115), 135.28 KB (138,528 bytes), 8/11/2007 6:52 AM)

Sometime ago I noticed that I could not change my screen resolution from 600 x 800 to higher using 16 bit colors. I gave up on that.

However four days ago I was booting up. I hit the F8 key and attempted to select "Last known good configuration that worked". So soon as I selected the same a green tint suddenly appeared on screen and has covered half of the screen.

I checked my monitor connection cable and reconnected it The screen came clear. On my next bootup the tint appeared again. This afternoon I booted up and the screen was clear. No tint. 20 minutes later the screen blinked and the tint appeared again.

I have been trying to find a solution but to no avail. I have however tried to narrow the problem down to either my video card or monitor going on the bum.

I am no technician and have picked up some knowledge by reading threads on your forum. While all other things seem to work well I have this problem.

Thankful for any assistance that can be given.

Bassy2

Edited by Bassy2, 20 May 2008 - 07:53 PM.


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#2 garmanma

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Posted 20 May 2008 - 08:03 PM

First I would open the case and make sure the computer isn't filled with dust and lint. If you have a video card w/fan I would make sure it is operating. You could try uninstalling/reinstalling the video driver. If you have access to another monitor, it would be nice to try that.
What is the make and model of the computer?
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#3 Bassy2

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Posted 21 May 2008 - 09:48 PM

Hello garmanma,

Thank you for your reply I only just saw it.

Tomorrow is a holiday here in Trinidad. I will openup the case to make the appropriate checks as you indicated. I do not now have access to another monitor but I think I can get one for that purpose.

About uninstalling and reinstalling the video driver, I am not that savy so I will need instructions. Can you help in that premise?

This computer was build by my son in law who is now abroad. He gave it the name Smarty Computer. I assume that he model it after Windows 98. He installed XP Pro on it. I had a clean reinstall done in August last when the system crashed while removing a trojan. so now it's fully XP Pro SP2.

I hope the information I gave will be of help.

Meanwhile thank you for your timely reply, I am grateful for the same.

Best regards.

Bassy2

#4 Budapest

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Posted 22 May 2008 - 12:12 AM

See the following Bleeping Computer tutorial for information on how to uninstall and reinstall your video driver:

How to update a Windows hardware driver
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#5 mommabear

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Posted 22 May 2008 - 05:20 AM

I don't think your information tells us what kind of monitor you have. I couldn't find it, but I'm still on my first cup of coffee this morning. :thumbsup:

Might degaussing be something to consider?

http://pcsupport.about.com/od/fixtheproblem/ht/degauss.htm

http://www.pcguide.com/ref/crt/crtGauss-c.html

#6 Bassy2

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Posted 22 May 2008 - 09:17 PM

Hi mommabear,

Thank you so much for your reply. The monitor I use is a Samsung SyncMaster 551v.

Hope this information helps

This thing really has me worried as on a couple of occasions, on bootup the screen was perfectly clean but after about 15 - 20 minutes went back to the dark color again. I was trying to find out if this is a fault in those monitors but no luck yet.

Any further comments and/or suggestions will oblige.

Bassy2.

#7 Bassy2

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Posted 31 May 2008 - 10:40 AM

See the following Bleeping Computer tutorial for information on how to uninstall and reinstall your video driver:

How to update a Windows hardware driver


Hello Budapest,

Thank you for your reply. I looked high and low for an up date for the video card but found none.

The offending video card had no drivers and I desperately looked for the same. I looked for Trident Video Accelerator 9490. It does not seem that the same is supported. In fact There was a problem with it. Hence the reason it is not supported now. Everything to do with that card seems problematic to me. I now use the onboard video card. However I am looking for another brand of video accelerator, equivalent to the trident for purchase. Can you advise?

Thanking you again in in advance for your kind attention.

Best regards.

Bassy2

#8 Bassy2

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Posted 07 June 2008 - 08:42 PM

Hello all,

Thatk you guys for your replies.

Permit me to inform you that I have changed the monitor. That was one of the problems. I now use the onboard video card. One of my memory sticks somehow became unseated. That caused real boot up problems. I had the same reseated. Superantispyware works ok now.

The system works good and I am monitoring the situation for further developments. I do hope I will have none. I still get a litt black screen on boot up but I propose a clean re-install in the very near future.

Meanwhile thank you all for your responses. Thought I would post back to let you know the results.

Best regards,

bassy2




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