Welcome to Bleeping Computer, please be sure you have read and followed the Preparation Guide For Use Before Posting A Hijackthis Log, Instructions for receiving help in cleaning your computer http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/All advice given is taken at your own risk
I apologize for the wait, if your issues are not resolved, read the instructions posted above and then follow the directions below. If you no longer need help, I would appreciate a quick post letting me know so I can close your topic.
1) You are running two antivirus programs
at the same time and this is not a good thing. They conflict with each other and you will be less safe than if you ran one good program and maintained it properly. http://service1.symantec.com/SUPPORT/nav.n...000031316555206
"Microsoft recommends that you have only one anti-virus program installed on your computer."http://www.washingtonpost.com/wp-dyn/conte...5120300087.htmlhttp://www.smartcomputing.com/editorial/ar...38s07/38s07.aspSymantec AntiVirus
(choose one and uninstall the other
2) Once that is done, post a new HijackThis log
using the copy and paste method described in the instructions, do not quote, code or attach logs unless I request it.