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Browsers Shut Down And Pc Really Slow


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10 replies to this topic

#1 Nick07032

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Posted 20 May 2008 - 03:30 PM

For the past few days my Firefox has been running very slow and not completely loading up pages. Now when I try to view certain pages (one example being the TG4 website) Firefox just shuts down completely. I've tried to open the page in IE and I get the same result. I would really appreciate any help anyone could give me. Thanks.

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#2 boopme

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Posted 20 May 2008 - 04:10 PM

Hi,welcome to BC. Are you running XP?

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#3 Nick07032

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Posted 20 May 2008 - 06:36 PM

Yea I'm new to this forum.

I am running XP, sorry should have stated that in my original post.


Here is the log:

Malwarebytes' Anti-Malware 1.12
Database version: 772

Scan type: Quick Scan
Objects scanned: 58784
Time elapsed: 9 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 19
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 5
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{5b4c3b43-49b6-42a7-a602-f7acdca0d409} (Adware.OneStepSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{060bb0ab-4b09-4c51-9ecb-9580a6d08d7f} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\jkwslist (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affltid (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Juan (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{060bb0ab-4b09-4c51-9ecb-9580a6d08d7f} (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\DriveCleaner Search Toolbar (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
C:\Documents and Settings\SpecialK\Application Data\DriveCleaner Free (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
C:\Documents and Settings\SpecialK\Application Data\DriveCleaner Free\Logs (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
C:\Documents and Settings\Angel\Application Data\DriveCleaner Free (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
C:\Documents and Settings\Angel\Application Data\DriveCleaner Free\Logs (Rogue.DriveCleaner) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\Downloaded Program Files\CONFLICT.1\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
C:\Program Files\DriveCleaner Search Toolbar\data.ini (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
C:\Documents and Settings\SpecialK\Application Data\DriveCleaner Free\Logs\update.log (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
C:\Documents and Settings\Angel\Application Data\DriveCleaner Free\Logs\update.log (Rogue.DriveCleaner) -> Quarantined and deleted successfully.

#4 Nick07032

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Posted 20 May 2008 - 06:46 PM

Sorry, I should have also mentioned that I'm still having the same problem with not being able to view certain web pages. If I try to open the TG4 website www.tg4.ie my browser immediately closes.

#5 DaChew

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Posted 20 May 2008 - 08:36 PM

whenever you get this infection cleared up I would update my java using the prefered uninstall reboot and then the
sdk version

I went to that web page, it was very slow to load, using a lot of scripting and java
Chewy

No. Try not. Do... or do not. There is no try.

#6 Nick07032

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Posted 20 May 2008 - 08:44 PM

whenever you get this infection cleared up I would update my java using the prefered uninstall reboot and then the
sdk version

I went to that web page, it was very slow to load, using a lot of scripting and java



Can you explain exactly how to do that?

#7 DaChew

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Posted 20 May 2008 - 09:46 PM

Download the latest version of Java Runtime Environment (JRE) 6 Update 6
http://java.sun.com/javase/downloads/index.jsp
and save it to your desktop.
Scroll down to where it says "Java Runtime Environment (JRE) 6u6...allows end-users to run Java applications".
Click the "Download" button to the right.
Read the License Agreement and then check the box that says: "Accept License Agreement".
The page will refresh.
Click on the link to download Windows Offline Installation and save the file to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u6-windows-i586-p.exe to install the newest version.
Chewy

No. Try not. Do... or do not. There is no try.

#8 Nick07032

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Posted 20 May 2008 - 11:23 PM

Wow, thanks a ton lad. That actually worked to view the TG4 site. Still having some problems with speed in general though.

#9 Nick07032

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Posted 21 May 2008 - 09:01 PM

Just bumpin. Puter still slow. Anyone want to help a lad?

#10 DaChew

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Posted 21 May 2008 - 09:17 PM

http://www.bleepingcomputer.com/forums/ind...st&p=830820

try this cleaner and let's see if it finds anything

if SAS just finds cookies then would you do this online test

Please Run the PCPitstop Full Tests, here:
http://www.pcpitstop.com/pcpitstop/default.asp
Register and create a password
Accept the ActiveX component to allow your machine to run the Full Tests
Registering and accepting the ActiveX are both SAFE and FREE.
Full Tests is the first item in the left hand column of that page.

The Full Tests take less than 5 minutes for most machines.
Once you have your Results, please post the TechExpress Link back here into this thread for review.
TechExpress is the last item on the list in the yellow box in upper right area of any Results page.
Post the entire URL link information back here into this Forum thread.

Caution: During the testing of Video Adapter, a variety of patterns, shapes, colors and text are “flashed” onto the users monitor screen. In the many thousands of daily uses of the PCPitstop Full Tests over several years, two individuals who suffer epilepsy experienced discomfort and temporary dizziness when viewing the flashing patterns.
If you know that you are susceptible to photo driven seizure, look away from your screen during the Video Adapter testing sequence.


Chewy

No. Try not. Do... or do not. There is no try.

#11 boopme

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Posted 21 May 2008 - 09:19 PM

Hello again.
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Next, Install,setup and update,then run from safe mode.
Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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