Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Pop Ups, Computer Running Slow, Windows Error Messages

  • Please log in to reply
3 replies to this topic

#1 hoges14


  • Members
  • 2 posts
  • Local time:01:43 AM

Posted 20 May 2008 - 07:48 AM

Hi All,

Last sunday a friend accessed my computer, she reports to only have checked her email and not downloaded anything but I can't be sure as now there is something wrong with my computer.

The first thing I noticed was the Windows Security Alerts appearing in the bottom right hand corner of my desktop saying that my automatic updates were turned off, I tried to turn them back on but get an error message saying that it can't be turned on and I need to go to my control panel. When I go through the control panel it says automatic updates are on at 9am daily, but the error balloon will not go away.

Then I noticed that my computer was running very slowly and IE pop ups with ads for gambling, prizes, mobile phone cards and even car hire started popping up. If I don't close the windows immediately my computer switches from whatever window I am working in to the pop up window every few seconds.

I've run adaware, spybot and Uniblue they all find errors and say they have fixed them but the problem still occurs and next time I run the scan the same erros come up.

I'm hoping someone can help me, I don't like the idea of having to format my whole computer.


BC AdBot (Login to Remove)



#2 boopme


    To Insanity and Beyond

  • Global Moderator
  • 72,440 posts
  • Gender:Male
  • Location:NJ USA
  • Local time:11:43 AM

Posted 20 May 2008 - 10:15 AM

Hello and welcome. Is this an XP PC? What antivirus is installed?
Temporarily turn off Spybot for this scan.

Please run this scan
If Vista,Run As Administrator

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Edited by boopme, 20 May 2008 - 10:18 AM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 hoges14

  • Topic Starter

  • Members
  • 2 posts
  • Local time:01:43 AM

Posted 22 May 2008 - 05:31 AM


Thanks so much for your help, yes it is XP and there wasn't any virus protection running. It's an old computer and the virus protection software grinds it to a halt. It's rarely used other than for the odd emails.

Here is my log:
alwarebytes' Anti-Malware 1.12
Database version: 775

Scan type: Quick Scan
Objects scanned: 36444
Time elapsed: 7 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 3
Registry Keys Infected: 10
Registry Values Infected: 2
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\fccywWMc.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\system32\ydaddpeu.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\system32\WinCtrl32.dll (Trojan.Agent) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{f6285a41-48bf-4440-9135-083d4d77f79c} (Trojan.Vundo) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{f6285a41-48bf-4440-9135-083d4d77f79c} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\winctrl32 (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\affri (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\086faae6 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\advap32 (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\fccywwmc -> Delete on reboot.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\fccywwmc -> Delete on reboot.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\fccywWMc.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\cMWwyccf.ini (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\cMWwyccf.ini2 (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ydaddpeu.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\system32\uepddady.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\blackster.scr (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\WinCtrl32.dll (Trojan.Agent) -> Delete on reboot.

#4 boopme


    To Insanity and Beyond

  • Global Moderator
  • 72,440 posts
  • Gender:Male
  • Location:NJ USA
  • Local time:11:43 AM

Posted 22 May 2008 - 02:47 PM

Well you and I know that that is living quite dangerously in today;s internet world.
But any way run this scan next to clear up anything else and tell us if things are good.

Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opers browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users