Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Black Screen Stays/safe Mode Not Loading


  • Please log in to reply
4 replies to this topic

#1 jkearney

jkearney

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:10:16 PM

Posted 19 May 2008 - 04:50 PM

My dad has an E-machines desktop with Windows XP SP2... he mentioned he'd updated it with service pack 3. This morning I installed a game, but it said files were corrupted and to re-install. It wouldn't uninstall, so I rebooted.


It brought up the black screen with 5 options -- Safe Mode, Safe Mode w/ Networking, etc.

"Safe Mode" starts, but stops at windows/system32/drivers/agpCPQ.sys and freezes forever.

Last Good Configuration Settings/Start Windows normally leads back to the black screen.
... with a quick flash of what appears to be the blue screen of death?


I saw on a few posts, it may be a BIOS problem? I'm unable to download anything straight to the computer, obviously, and it was suggested the hard-drive may be "kaput."


Thanks in advance for,
Jordan

BC AdBot (Login to Remove)

 


m

#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,571 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:16 PM

Posted 19 May 2008 - 04:55 PM

Try running chkdsk from the Recovery Console. Insert the Windows XP CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

Type: chkdsk /r

It's important to have a space before the "/".

To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 jkearney

jkearney
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:10:16 PM

Posted 19 May 2008 - 05:00 PM

Thanks!
Finally clued in and tried booting from disk, I'll follow your instructions.

#4 jkearney

jkearney
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:10:16 PM

Posted 19 May 2008 - 05:10 PM

After pressing R for for Recovery Console, it asks if I want to log onto H or C drive -- definately C, right?

#5 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,571 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:16 PM

Posted 19 May 2008 - 05:27 PM

Yeah - I'd go for C.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users