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Local Security Policy Missing?


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#1 rcmck

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Posted 19 May 2008 - 04:20 PM

I'll precede my question by stating that I had a couple viruses that I believe are gone now, the problems I am having may be remnants of them. First problem was with Office install, there was a restriction on a registry key, I was able to get the permissions back for the key and installed successfully. Now I am trying to update to Windows Media Player 11, and am getting an error code C00D2AFB also 80070005 General access denied error. Which I think may be another restriction problem. Have had no problems with any other software vendors other than Microsoft. Also I don't know if this is odd but, under administrative tools there is NO Local Security Policy listed there, but this is XP Sp2 Home, I don't know if that is only for professional. How can I get it back, and restore all policies to default?

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#2 garmanma

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Posted 19 May 2008 - 05:09 PM

It's not listed on my XP Home machine either
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#3 rcmck

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Posted 19 May 2008 - 06:11 PM

OK, ya I guess it is just for Professional. Well I think I have found the file in question through Event Viewer, it is spmsg.dll
I searched my computer and found an instance in the I386 folder, another in the System32 folder and several in SoftwareDistribution. What does this dll do, and can I replace it with the one in the I386 folder, which has a file size of 7KB compared to the System32 of 14KB. Or how can I get permissions for this file back?

Edited by rcmck, 19 May 2008 - 06:11 PM.


#4 garmanma

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Posted 19 May 2008 - 07:32 PM

spmsg.dll is a library which is used by service packs to display messages

The quickest and safest way would be to use a XP CD and run SFC/scannow. In this link, it tells you how to do this with the i386 folder
http://www.bleepingcomputer.com/
Mark
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#5 usasma

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Posted 20 May 2008 - 05:58 AM

upload a copy of the system32 dll to http://virusscan.jotti.org/ to have it checked.
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#6 rcmck

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Posted 20 May 2008 - 05:49 PM

OK, one thing I noticed, when uploading the shell32.dll file, there was another shell32(3).dll, and a SHELL.DLL file. They all had a creation date of 2004, so I am not sure if this is bad or what. The scan checked out good. Do you know anything about the particular errors I am receiving?

#7 Orange Blossom

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Posted 21 May 2008 - 11:04 PM

Hello

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/147734/trojans/ Because you have this log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic. If, when the HJT team has declared your computer clean and you are still experiencing difficulties with this issue, please send a PM to a moderator to reopen this topic.

Good luck with your log.

Orange Blossom :thumbsup:
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