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Malware Possible Trojan On Computer...driving Me Crazy


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#1 perfect_solider

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Posted 18 May 2008 - 09:33 PM

I've been wrestling with this computer for little better than a week now. I think that its a particularly nasty one at that. I've deleted windows at least four separate times and reformatted the harddrive for at least two of those times. I re install Spyware blaster each time get the latest protections get the latese microsoft windows update put on AVG everything runs fine until I install and run Spybot there the computer gets halfway through the scan and then it crashes...help me I dont know what to do...and Im beginning to think that there s a key-logger involved somewhere.

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#2 boopme

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Posted 18 May 2008 - 09:50 PM

Hello let's first uninstall spybot or disable it for now. We will run a few scans first then put it back. Is this an XP machine?

Lets' run this first.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#3 perfect_solider

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Posted 18 May 2008 - 10:03 PM

yes this is an XP machine

#4 perfect_solider

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Posted 18 May 2008 - 10:22 PM

this is what I found with the quick scan...
Malwarebytes' Anti-Malware 1.12
Database version: 764

Scan type: Quick Scan
Objects scanned: 33632
Time elapsed: 3 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{c95fe080-8f5d-11d2-a20b-00aa003c157a} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\{c95fe080-8f5d-11d2-a20b-00aa003c157a} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

should I un install spybot and run a full scan?

#5 perfect_solider

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Posted 19 May 2008 - 07:07 AM

okay question what do I need to do if when I run the program super anti spyware or even spybot and the computer just crashes/shutdowns right in the middle of scanning?

#6 boopme

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Posted 19 May 2008 - 05:58 PM

Try stopping the scan removing what it has found then start it again. I know you don't when it will happen so take a guess.
Also try the SAS from safe mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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