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Microsoft Malicious Tool Remover Update Causing Massive Issue


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#1 ~at a loss~

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Posted 18 May 2008 - 03:12 PM

Hello


I have windows xp sp 2 running. I did have xp sp 3 installed and running, but took my system back through a system restore point because I thought maybe the new SP 3 download was causing this issue.

Every single time I get this update (i think it is KB893090..) and try to install it, it will freeze my system and I have to reboot. I have tried manually installing it from the website and through Windows Automatic Update and no matter which way I choose it will not install properly.

It will initialize and then just stay on the screen saying OVERALL PROGRESS of the download, with no progress ever showing, no green bar ever appearing..the screen will never change or give me any errror messages, my computer just freezes and will stay like that until I reboot it through the power button. I can't even use the shutdown method.

I am running Comodo Pro Firewall, AVG 8.0 free...I also have Spybot S and D and SpywareGuard on my system


Does anyone know why this would be happening?

Any info would be greatly appreciated
thanks

Shamrockgirl

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#2 garmanma

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Posted 18 May 2008 - 04:31 PM

Try to download it manually again, only download it to the Desktop, reboot to safemode, then install it. See if that works
Mark
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