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#1 billybob43

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Posted 18 May 2008 - 12:55 AM

Hey folks, for the last several days, I have been getting an error message that reads, "internet explorer has encountered a problem and needs to close." I thought at first it was a new program that I just installed called Diskeeper 08, but its still doing it! It gives me this message at least once a day! Can anyone help? Thanks.

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#2 dc3

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Posted 18 May 2008 - 12:59 AM

Try looking in the Event Viewer to see what errors are showing up at the times that this is happening. Each entry has its own date and time, so you can find the one you want if you know the time.

Start> right click on My Computer> Manage> Event Viewer.

Be sure that you choose System.

The error will appear in the far left column and will appear as a red dot with a white X inside. Each of the columns has a title at the top of them, the column that you want is the Event column. When you see an error follow it to the right across the page to the event column, there will be a set of numbers in there, this is the error code. If you right click on the error code a drop menu will appear, click on Properties, another page will open which will contain a description of the error.

Please post the error codes and descriptions back in this topic.

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