Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Serious problem


  • Please log in to reply
3 replies to this topic

#1 mattsugardaddy

mattsugardaddy

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:10:14 AM

Posted 31 March 2005 - 08:47 AM

The problem started a couple of days ago... i connected up my computer to the internet (broadband) after an extended period offline. windows automatic update ran and detected some stuff that i needed. after installing and rebooting i discover that explorer.exe no longer runs - i have a screen full of wallpaper, but with no icons or taskbar. also, immediately upon rebooting i get an error message:

Appname: explorer.exe
Appver: 6.0.2900.2055
Modname: kernel32.dll
Modver: 5.1.2600.2055
Offset: 000255c2

the details of which file is involved changes, but it always seems to involve a file in a TEMP\ type folder.

so far i have tried the following:

Norton AV scan = nothing detected
AVG free scan = nothing detected
Panda Online scan = nothing detected
KAV trail version scan = nothing detected

system restore = no good, doesn't seem to do anything

i can access all my files etc. and even get applications to work, but only via the Ctrl+Alt+Del taskmanager \newtask. option. but if i simply try to run explorer.exe i get the same error message as above.

i have posted for help on other forums and someone suggested that i might have Bube.d (aka Win32.Beavis), and i followed the following method to try and remove it:

http://www.broadbandreports.com/forum/rema...=flat~days=9999

to be honest, i don't know if this is a virus or software problem. i have tried XP tweaks courtesy of http://www.kellys-korner-xp.com/taskbarplus!.htm
to restore the desktop + taskbar but with no luck either.

i would really appreciate any and all help anyone could offer,

many thanks, matt

BC AdBot (Login to Remove)

 


#2 Ronniebebe

Ronniebebe

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Location:McGregor On.
  • Local time:11:14 AM

Posted 31 March 2005 - 10:46 AM

Try running 'House call by Trendmicro' heres the site: http://www.trendmicro.com/en/home/us/enterprise.htm it might help you get rid of any virus you have .Its worth a try. Ron. :thumbsup:
WWS

#3 Enthusiast

Enthusiast

  • Members
  • 5,898 posts
  • OFFLINE
  •  
  • Location:Florida, USA
  • Local time:10:14 AM

Posted 31 March 2005 - 10:58 AM

Run it using safe mode with restore shut off.

#4 quofas

quofas

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:10:14 AM

Posted 03 April 2005 - 03:18 PM

The problem started a couple of days ago... i connected up my computer to the internet (broadband) after an extended period offline. windows automatic update ran and detected some stuff that i needed. after installing and rebooting i discover that explorer.exe no longer runs - i have a screen full of wallpaper, but with no icons or taskbar. also, immediately upon rebooting i get an error message:

Appname: explorer.exe
Appver: 6.0.2900.2055
Modname: kernel32.dll
Modver: 5.1.2600.2055
Offset: 000255c2

the details of which file is involved changes, but it always seems to involve a file in a TEMP\ type folder.

so far i have tried the following:

Norton AV scan = nothing detected
AVG free scan = nothing detected
Panda Online scan = nothing detected
KAV trail version scan = nothing detected

system restore = no good, doesn't seem to do anything

i can access all my files etc. and even get applications to work, but only via the Ctrl+Alt+Del taskmanager \newtask. option. but if i simply try to run explorer.exe i get the same error message as above.

i have posted for help on other forums and someone suggested that i might have Bube.d (aka Win32.Beavis), and i followed the following method to try and remove it:

http://www.broadbandreports.com/forum/rema...=flat~days=9999

to be honest, i don't know if this is a virus or software problem. i have tried XP tweaks courtesy of http://www.kellys-korner-xp.com/taskbarplus!.htm
to restore the desktop + taskbar but with no luck either.

i would really appreciate any and all help anyone could offer,

many thanks, matt

matt have you tried just putting your windows xp disc back in and running it sometimes if i get a problem i do that and it instales everything back its worth a try m8 mike




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users