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Synaptics Touch Pad Help?


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#1 Shadowdance

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Posted 16 May 2008 - 03:37 PM

Hello!

I have purchased an Acer Aspire Notebook 5100, about 1,5 year ago, and I am really satisfied with my laptop!

There is one thing though; my synaptics touchpad started to malfunction a bit ago. I ve all the drivers updated and tried to uninstall the pad from the device manager and get it to install itself; but nothing.

My pointer freezes some seconds after my Windows Log on.

In the properties of the device seems that its working correctly but my pad is practically dead; though it seems to work for 3 or 5 seconds after the booting.

Can you give me an idea of what I am experiencing?

And If I need to replace the pad, how much would it cost me?

Thank you in advance

:thumbsup:

WIN 7 ULTIMATE EN, AMD Dual-Core A4-6320, 3.8GHz (Turbo 4GHz), MB: ASUSTeK COMPUTER INC. A55BM-E Rev X.0x, DDR3 SIN 1333 4GB, AMD Radeon HD 8370D, Realtek High Definition Audio,

Seagate ST500DM002-1BD142 500GB


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#2 Sneakycyber

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Posted 17 May 2008 - 07:41 PM

Have you tried using an external mouse?
Chad Mockensturm 
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#3 Shadowdance

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Posted 17 May 2008 - 08:59 PM

Yup works perfectly, but Its really annoying not having my pad working

WIN 7 ULTIMATE EN, AMD Dual-Core A4-6320, 3.8GHz (Turbo 4GHz), MB: ASUSTeK COMPUTER INC. A55BM-E Rev X.0x, DDR3 SIN 1333 4GB, AMD Radeon HD 8370D, Realtek High Definition Audio,

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#4 Sneakycyber

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Posted 18 May 2008 - 12:45 PM

It may need to be replaced but I am having trouble locating a replacement. I will ask another advisor if they know where to find one.

Edit: Does the touch pad work in the bios menu? Do you have a copy of Linux or a copy of Bart PE that you could boot from to see if its only a windows problem.

Edit: 2 I have been given a link to where you can get a new touch pad but its been recommended that the laptop be sent in for repairs unless you feel up to taking your laptop apart. Is it under warranty still? http://www.acerspareparts.com/Notebook-Parts/touchpad

Edited by Sneakycyber, 18 May 2008 - 01:12 PM.

Chad Mockensturm 
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#5 Shadowdance

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Posted 18 May 2008 - 06:46 PM

I dont have access to the BIOS menu, unless its for booting a cd for windows... :thumbsup:

Nope, warranty is dead... :flowers:

If I go to a local store asking for replacement, will they find a new touchpad?

Thanx for ALL the help!!!

WIN 7 ULTIMATE EN, AMD Dual-Core A4-6320, 3.8GHz (Turbo 4GHz), MB: ASUSTeK COMPUTER INC. A55BM-E Rev X.0x, DDR3 SIN 1333 4GB, AMD Radeon HD 8370D, Realtek High Definition Audio,

Seagate ST500DM002-1BD142 500GB


#6 Sneakycyber

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Posted 19 May 2008 - 02:51 PM

A local computer repair shop that does in house repairs they should be able to do it. A big box store like Bestbuy, or Circut City will send it in to the manufacture for repair.
Chad Mockensturm 
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#7 Shadowdance

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Posted 19 May 2008 - 05:40 PM

Okay.. Lets hope I wont wait for ages till they repair the pad...

Thanx for all the help, man, i really appreciate it! :thumbsup:

WIN 7 ULTIMATE EN, AMD Dual-Core A4-6320, 3.8GHz (Turbo 4GHz), MB: ASUSTeK COMPUTER INC. A55BM-E Rev X.0x, DDR3 SIN 1333 4GB, AMD Radeon HD 8370D, Realtek High Definition Audio,

Seagate ST500DM002-1BD142 500GB





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