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message when i try running sdfix

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4 replies to this topic

#1 jdim1


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Posted 16 May 2008 - 02:29 PM

I am getting a message when i try running sdfix, just after I answer yes to start scan and it says .... system processing and the next line is read as follows: " cannot load vdm ipx/spx support " ? help

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#2 ruby1


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Posted 16 May 2008 - 03:54 PM

Hi and welcom; :thumbsup: can you kindly tell us your windows version and protection

prograsm you have on there?

what infection do you think you have and what program have you so far run to try to be rid of it?

#3 jdim1

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Posted 16 May 2008 - 10:19 PM

I have XP sp2 pro, I use firefox mainly with Adblock on and very little IE, mcafee security central (ran full scan), outlook 03.....I just loaded spybot S&D to help remove malware (ran and removed the following)......MalWarrior, Zlob.downloader, Mircosoft.windowssecuritycenter.taskmanger, Smitfraud-C, Smitfraud-C.gp, Virtumonde, Zlob.downloader.bs

my screen background is still blood red with this scary medieval symbol with "your privacy is in danger, download privacy software now, it use to popup IE pages for bogus spyware removal software, but i seem to have stopped it from doing this. I cannot get rid of red page .file:///C:/WINDOWS/privacy_danger/images/spacer.gif

Edited by jdim1, 16 May 2008 - 10:21 PM.

#4 quietman7


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Posted 17 May 2008 - 06:04 AM

I have asked the tool's developer about the "cannot load vdm ipx/spx support" message and am waiting on a reply.

In the meantime, please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
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#5 deedrit


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Posted 02 December 2008 - 04:40 PM

I received this same message just now and I just let it sit for a couple minutes instead of taking any action like closing the program, and it started working. Maybe you just need to give it a little extra time.

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