Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Damn Norton Pop Up


  • Please log in to reply
6 replies to this topic

#1 splodge

splodge

  • Banned
  • 90 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:31 AM

Posted 16 May 2008 - 02:43 PM

i bought myself a supa doopa high speed, quad core, brain the size of a planet computer for xmas, well no one else was gonna buy me one :thumbsup:
i had blown all my money on the computer so i had to use the crappy norton/symantics 3 months free trail, i uninstalled it as soon as it ran out and installed AVG,
now i get this pop-up every time i start the computer,
Posted Image

i know where it is in HJT, i know where it is in add/remove but it will not let me delete it, i've run Norton Removal Tool 2007 and 2008 but it's still there, help!!!

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

BC AdBot (Login to Remove)

 


#2 ruby1

ruby1

    a forum member


  • Members
  • 2,375 posts
  • OFFLINE
  •  
  • Local time:05:31 AM

Posted 16 May 2008 - 03:37 PM

as you are on XP how's about trying a system restore ??

also; when you used the tool to shift dear Norton did you disable Norton before you used the tool?

#3 Adamsappleone

Adamsappleone

  • Members
  • 152 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Tucson, Arizona
  • Local time:10:31 PM

Posted 17 May 2008 - 04:02 AM

Have you tried removing it in Safe Mode?

Multi-Boot, Vista Ultimate x64, Windows 7 x64 & Windows 8 Pro x64

Posted Image


#4 splodge

splodge
  • Topic Starter

  • Banned
  • 90 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:31 AM

Posted 17 May 2008 - 11:24 AM

I deleted norton from program files, and then a few bits from add/remove, before i tryed remover tool, but it still sits there mocking me :thumbsup:

#5 ruby1

ruby1

    a forum member


  • Members
  • 2,375 posts
  • OFFLINE
  •  
  • Local time:05:31 AM

Posted 17 May 2008 - 02:12 PM

will see if we can get some specific help for you :thumbsup:

#6 DaChew

DaChew

    Visiting Alien


  • BC Advisor
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:01:31 AM

Posted 17 May 2008 - 02:46 PM

http://www.bleepingcomputer.com/forums/t/107560/need-info-on-biosctlexe-please/

I wonder if you jumped the gun install avg before you got norton's off?
Chewy

No. Try not. Do... or do not. There is no try.

#7 Michael York

Michael York

    Authorized Symantec Representative


  • Members
  • 118 posts
  • OFFLINE
  •  
  • Location:San Francisco, California
  • Local time:09:31 PM

Posted 19 May 2008 - 04:32 PM

I deleted norton from program files, and then a few bits from add/remove, before i tryed remover tool, but it still sits there mocking me :thumbsup:



Hi splodge,

This is Mike from the Norton Authorized Support Team.


If you removed a Norton product using the Add/Remove Control Panel, and there are still files present, then please follow the instructions below to properly remove Norton using the Norton Removal Tool. You may also want to remove your other antivirus application first.


1. Click on the following link to download the Norton Removal Tool:


Norton Removal Tool and Instructions


2. After you run the tool, please restart your computer. Then log in to Windows again and run the removal tool again. Restart your computer after it is finished running the second time as well.


Thanks,
Mike
Michael York
Norton Authorized Support Team
Symantec Corporation
http://service.symantec.com/priority




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users